Consultant - Veeva PromoMats

Remote; San Francisco (CA); A distancia; USD 78.000 - 123.000; Jornada completa

Descripción de la vacante

Veeva Systems is a mission-driven SaaS company delivering Commercial Content solutions for life sciences. As a Consultant in Professional Services, you will translate business needs into solution designs, configure the application, and ensure on-time, within-budget delivery across client projects.

You’ll collaborate with customers to drive successful implementations, lead discovery workshops, and provide SME guidance on Veeva's Commercial Content suite, including DAM.

Formación

• 5+ years of experience in consulting, project management, account management, or equivalent.
• Experience with life science customers (pharma, medical device, consumer health).
• Ability to translate customer requirements into solution designs.
• Ability to work with diverse stakeholders while ensuring high-quality delivery.
• Willingness to travel as required.
• Based in Europe with the legal right to work.
• Fluency in English.
• Bachelor's degree or above.

Responsabilidades

• Lead implementation of a content management platform for life sciences.
• Run business process discovery and design workshops.
• Translate complex client requirements into workable design solutions.
• Oversee build, testing, and deployment of solutions.
• Create process documentation and project deliverables.
• Plan post-go-live activities and ongoing support.
• Provide SMEs for Veeva Commercial Content applications and integration.

Conocimientos

5+ years' experience in consulting

Life sciences experience

Requirements gathering & solutioning

Stakeholder management

Travel willingness

Fluency in English

Educación

Bachelor's degree or above

Descripción del empleo

Defining the future of work & living globally

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

As a Consultant, you will be a member of our Professional Services organization working with our Commercial Content products that form part of Veeva's Commercial Cloud, including Veeva PromoMats and Digital Asset Management (DAM). You will be responsible for understanding our customers' business needs, translating business requirements into solution design, configuring the application, and ensuring excellent project delivery on time and within budget.

What You'll Do

• Implementation of a content management platform for life sciences
• Leading business process discovery and application design workshops
• Translating complex client process requirements into a workable solution design
• Overseeing the solution build, test, and deployment
• Creating process documentation and project deliverables
• Planning and establishing post-go-live activities, including ongoing support
• Providing subject matter expertise in Veeva's Commercial Content applications and defining how they fit into our customers' software ecosystems

Requirements

• 5+ years' experience with consulting, project management, account management, or equivalent experience
• Experience working with life science customers (pharma, medical device, consumer health, etc.)
• Ability to quickly understand customer requirements and create corresponding solution designs
• Ability to work with a variety of customer roles, internal/external stakeholders, and delivery partners while ensuring high-quality solution delivery
• Proven ability to work independently in a dynamic, fast-paced, and distributed environment
• Ability to travel as required
• Bachelor's degree or above
• Fluency in English
• Candidate must be based in Europe and have the legal right to work

Nice to Have

• Implementation of regulated content management systems such as Veeva Vault, OpenText, SharePoint, Documentum, FirstDoc/FirstPoint, NextDocs, CARA, Vodori, etc
• Experience working with a DAM tool such as Aprimo, Adobe, Bynder, Box, etc
• Experience working with a CRM tool such as Veeva CRM, SalesForce
• An understanding of Claims, DAM (Digital Asset Management), Modular Content, MLR review, and European regulatory requirements (e.g., ABPI, ANSM, AIFA)
• Understanding of life sciences compliance and computer systems validation requirements (e.g., GxP, GcP)
• Project management certification (e.g., PRINCE2, PMP)
• Experience with product pre-sales, solution consulting, or engagement management