Principal Business Consultant - Global Content

Remote; San Francisco (CA); Remote; USD 120,000 - 250,000; Full time

Benefits offered by this job

Medical, dental, vision insurances

Flexible PTO and holidays

Retirement programs

Charitable giving program

Job summary

Veeva Systems is seeking experienced professionals to join the Global Content Business Consulting team. You will shape commercial content strategies, oversee client engagements, and guide transformation initiatives across content management, review, and distribution for leading Life Sciences clients.

The role emphasizes building senior relationships, driving organic growth, and preparing customers to adopt Veeva AI solutions.

Qualifications

• 10+ years of experience in management consulting or marketing agency roles.
• Experience scoping and managing senior client relationships.
• Background in commercialized product or brand domains preferred.
• Strong client advisory delivery track record.

Responsibilities

• Provide oversight on customer engagements and maintain senior client relationships.
• Drive business development through proposals, SOWs, and delivery.
• Prepare customers to adopt Veeva AI solutions within content operations.
• Lead MLR transformation and operating model improvements for content governance.
• Develop global-to-local content reuse models and DAM process improvements.
• Establish content standards and governance, incl. metadata.

Skills

Management consulting

Client relationships

Workshop facilitation

Project management

Analytical thinking

Communication

Travel readiness

Education

Bachelor's degree

Tools

Veeva Vault PromoMats

MedComms

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

We're looking for talented individuals to join our Global Content Business Consulting team, where you'll help shape commercial strategies, processes and operations for the world's leading Life Sciences organizations.

This team leads innovation and partnership in areas related to content management, creation, review, approval, planning, and distribution of content. They help identify the root of business issues, define critical success factors, and develop structured, high-impact approaches to solutions, ultimately building critical customer relationships.

If you're ready to accelerate your career by leading commercial content strategies in a fast-paced, innovative environment, this opportunity is waiting.

This is a remote, full-time permanent role with Veeva. This is a customer-facing role and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements.

Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.

What You'll Do

• Provide oversight and direction on customer engagements, steering the project team and owning senior customer relationships and escalations
• Build customer relationships and own business development pursuits including organic growth/selling through delivery, proposals and RFPs, and SOW development
• Prepare customers to adopt Veeva AI solutions in their content operating model and business processes, focusing on efficiency and productivity gains
• MLR transformation efforts including operating model, tier-based review, and optimization of Veeva product capabilities
• Build an operating model for global-to-local content reuse
• Hone Digital Asset Management (DAM) processes and bring Modular Content adoption to the Life Sciences industry
• Establish metadata governance and content standards
• Prepare for the FDA’s Requirement on Electronic Submissions
• Set the strategic direction and define key performance indicators for increased efficiency throughout the content end-to-end digital supply chain
• Develop content analytics dashboards and identify insights on content effectiveness
• Develop and Deliver comprehensive change management programs in support of the rollout of PromoMats/MedComms or new functionalities within each

Requirements

• 10+ years of experience within a management consulting firm or marketing agency
• Experience with business development, scoping, and managing senior client relationships
• Background and industry experience within the commercialized product or brand domain landscape preferred
• Strong track record of experience delivering client advisory engagements
• Core management consulting skills, including: workshop facilitation, client presentations, project management, change management, and ability to develop structured approaches/methodologies to business problems
• Strong analytical and problem-solving skills and excellent oral and written communication skills
• Ability to travel roughly 25% but this can vary depending on engagement
• Experience working with a content management system; preferably, Veeva Vault PromoMats or MedComms
• Bachelor’s degree is required

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $120,000 - $250,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.