Implementation Consultant - Software (Remote)

Remote; San Francisco (CA); Remote; USD 120,000 - 180,000; Full time

Job summary

Veeva Systems seeks a seasoned implementation professional to partner with top global pharma organisations, delivering AI-powered solutions using Veeva’s Commercial Cloud (PromoMats/DAM and Medical). You will lead workshops, translate complex processes into scalable designs, and guide projects from concept to deployment.

Fluency in English is required, with ~20% travel and a Europe-based work base preferred.

Qualifications

• 3+ years of experience in technology implementation projects in one of the following roles: Functional Analyst, Solution Architect, Project Manager
• Strong consulting background with proven ability to architect, drive best practices, and manage stakeholder relationships
• Strong and effective communication and presentation skills
• Ability to work independently in a fully remote environment across multiple assignments
• Able to travel approximately 20%
• Fluent in English (written and spoken)
• Candidate must be based in Europe and have the legal right to work

Responsibilities

• Implementation of a content management platform for life sciences
• Leading business process discovery and application design workshops
• Translating complex client process requirements into a workable solution design
• Overseeing the solution build, test, and deployment
• Creating process documentation and project deliverables
• Planning and establishing post-go-live activities, including ongoing support
• Providing subject matter expertise in Veeva’s Commercial Content applications and defining how they fit into our customers' software ecosystems

Skills

Functional Analyst

Solution Architect

Project Manager

Consulting experience

Strong communication

Willingness to travel

Tools

Veeva PromoMats

Veeva Medical

Veeva Vault Platform

Salesforce Platform

DAM tools

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

You will partner with top global pharma organisations to solve critical business challenges. By implementing Veeva’s Commercial Cloud products (PromoMats/DAM, and Medical), you will deliver cutting-edge, AI-powered solutions that drive the life sciences industry toward more connected, data-driven customer relationships.

You’ll lead business process due diligence, design and implement robust and scalable solutions, and drive successful projects, through a variety of roles including Project Manager, Lead Solution Architect and PO/Business Analyst.

• Autonomy and high trust and ownership culture: passion and effort directly lead to opportunities and real ownership from the start
• Collaboration without competition: peers root for each other’s success, leadership is entirely accessible, and we tackle complex problems with a strict "no-ego" approach.
• Meaningful Industry Impact: know your work makes a difference, by helping life sciences companies operate more efficiently and effectively

The ability to travel domestically and abroad is required (VISA not being handled by Veeva). The ideal candidate will be fluent in English and ideally one of the following languages: French, German, Italian, or Spanish. The role is ideally based in the area of a Veeva office (Barcelona, London, Paris, Frankfurt, Berlin), but other EU locations will be considered.

What You'll Do

• Implementation of a content management platform for life sciences
• Leading business process discovery and application design workshops
• Translating complex client process requirements into a workable solution design
• Overseeing the solution build, test, and deployment
• Creating process documentation and project deliverables
• Planning and establishing post-go-live activities, including ongoing support
• Providing subject matter expertise in Veeva’s Commercial Content applications and defining how they fit into our customers' software ecosystems

Requirements

• 3+ years of experience in technology implementation projects in one of the following roles: Functional Analyst, Solution Architect, Project Manager
• Strong consulting background with proven ability to architect, drive best practices, and manage stakeholder relationships
• Strong and effective communication and presentation skills
• Ability to work independently in a fully remote environment across multiple assignments
• Able to travel approximately 20%
• Fluent in English (written and spoken)
• Candidate must be based in Europe and have the legal right to work

Nice to Have

• Hands-on experience and confidence with Veeva PromoMats, Veeva Medical, Veeva Vault Platform, or Salesforce.com Platform
• Experience working with a Pharmaceutical, Consumer Health or Medical Device organization
• Implementation of regulated content management systems such as Veeva Vault, OpenText, SharePoint, Documentum, FirstDoc/FirstPoint, NextDocs, CARA, Vodori, etc.
• Experience working with a DAM tool such as Aprimo, Adobe, Bynder, Box, etc.
• An understanding of Claims, DAM (Digital Asset Management), Modular Content, MLR review, and European regulatory requirements (e.g., ABPI, ANSM, AIFA)
• Understanding of life sciences compliance and computer systems validation requirements (e.g., GxP, GcP)
• Project management certification (e.g., PRINCE2, PMP)
• Veeva certification
• Experience with product pre-sales, solution consulting, or engagement management

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• Follow the application process and submit your resume.
• Within 3 days, you will receive a link to a personality assessment administered by a third party.
• Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
• If moving to the interview stage, the process is as follows:
  1. A conversation with the hiring manager
  2. A practical case exercise
  3. A final conversation with our group's Senior Leader.
• Once all interviews are complete, the manager will be in touch with a final decision.