Consultant, Technical Writer and Process Improvement Analyst

Guidehouse; Washington (District of Columbia); On-site; USD 74,000 - 124,000; Full time

Benefits offered by this job

Medical, Rx, Dental & Vision Insurance

401(k) Retirement Plan

Parental Leave and Adoption Assistance

Tuition Reimbursement

Job summary

Guidehouse is seeking a flexible, detail-oriented professional to support documentation, training materials, and knowledge resources for client projects. You will help analyze processes, draft SOPs, and translate complex information into clear guidance for diverse audiences.

You will develop onboarding resources, support workshops, and prepare client-ready presentations and artifacts while collaborating with project teams and stakeholders. Strong writing and MS Office skills are essential.

Qualifications

• Bachelor's degree required.
• 1–3 years in consulting, communications, technical writing, business analysis, or related field.
• Proven ability to write clearly for varied audiences.
• Experience developing presentations, guidance documents, reports, or training materials.

Responsibilities

• Support documentation and analysis of business processes, workflows, operating procedures, and program requirements.
• Draft and maintain SOPs, job aids, guides, and implementation documentation.
• Translate complex information into clear guidance materials for stakeholders.
• Develop presentations, reports, and artifacts for client review.

Skills

Clear writing

Presentations

Stakeholder interviews

Workshop facilitation

Requirements gathering

Research and analysis

MS Office proficiency

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Job Family:Management ConsultingTravel Required:Up to 10%Clearance Required:Ability to Obtain Public TrustWhat You Will Do:Support documentation and analysis of business processes, workflows, operating procedures, and program requirements.Draft and maintain SOPs, job aids, quick reference guides, training materials, and implementation documentation.Translate complex technical, regulatory, and policy information into clear, user-friendly guidance materials.Support stakeholder interviews, note-taking, requirements gathering, and workshop facilitation activities.Assist with development of onboarding resources, instructional materials, and knowledge repositories.Conduct research and analysis to support process improvement recommendations and implementation activities.Develop presentations, reports, and supporting project artifacts for client review.What You Will Need:Bachelor's degree from an accredited college or university.1-3 years of experience in consulting, communications, technical writing, business analysis, or a related field.Demonstrated ability to write clearly and concisely for a variety of audiences.Experience developing presentations, guidance documents, reports, or training materials.Strong organizational skills and attention to detail.Ability to synthesize information from multiple sources into cohesive deliverables.Strong Microsoft Office skills, particularly Word, PowerPoint, and Excel.Ability to work independently while collaborating effectively within project teams.What Would Be Nice To Have:Experience developing SOPs, playbooks, or operational documentation.Experience supporting federal agencies or government clients.Familiarity with grants management, compliance programs, or program administration activities.Experience developing training materials, videos, or learning content.Exposure to process improvement or business transformation initiatives.Experience supporting change management or communications efforts.The annual salary range for this position is $74,000.00-$124,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.What We Offer:Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Benefits include:Medical, Rx, Dental & Vision InsurancePersonal and Family Sick Time & Company Paid HolidaysPosition may be eligible for a discretionary variable incentive bonusParental Leave and Adoption Assistance401(k) Retirement PlanBasic Life & Supplemental LifeHealth Savings Account, Dental/Vision & Dependent Care Flexible Spending AccountsShort-Term & Long-Term DisabilityStudent Loan PayDownTuition Reimbursement, Personal Development & Learning OpportunitiesSkills Development & CertificationsEmployee Referral ProgramCorporate Sponsored Events & Community OutreachEmergency Back-Up Childcare ProgramMobility StipendAbout GuidehouseGuidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [e-mail]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [e-mail]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.