Consultant Success & Onboarding Liaison

Kforce Inc; Atlanta (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

A professional staffing solutions firm in Atlanta seeks a dedicated liaison to support consultants. This role involves resolving issues related to timecards and human resources and monitoring consultant performance. Candidates should possess strong leadership, time management, and communication skills, with 3-5 years of relevant experience preferred. A high school diploma is required, while a bachelor's degree is a plus. Join a dynamic team committed to delivering excellent staffing solutions.

Qualifications

• 3-5 years of relevant experience in staffing or human resources.
• Understanding of human capital management practices.
• Ability to work in a fast-paced environment.

Responsibilities

• Serve as the primary point of contact for on-site consultants.
• Facilitate resolution of issues regarding timecards and HR.
• Monitor consultant performance to ensure client satisfaction.
• Coordinate invoice resolution and general back-office processes.
• Provide feedback to account management team regularly.
• Assist in customer service efforts related to client activities.
• Monitor compliance of on-site activities.
• Track and report performance statistics.

Skills

Prioritization and multi-tasking

Handling consultant complaints

Time management

Leadership and mentoring

Verbal communication

Written communication

Analytical skills

Problem-solving skills

Using ATS and CRM

MS Office proficiency

Education

High School diploma or GED

Bachelor's Degree

Job description

A professional staffing solutions firm in Atlanta seeks a dedicated liaison to support consultants. This role involves resolving issues related to timecards and human resources and monitoring consultant performance. Candidates should possess strong leadership, time management, and communication skills, with 3-5 years of relevant experience preferred. A high school diploma is required, while a bachelor's degree is a plus. Join a dynamic team committed to delivering excellent staffing solutions.