Consultant Engagement Coordinator - Egypt

C-Serv; United States; Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Ownership

Global exposure

Growth

Competitive salary

Health insurance

Job summary

C-Serv is seeking a Consultant Engagement Coordinator to support a dispersed IT consulting team across regions, acting as a day-to-day contact to remove blockers and protect the team's ability to perform at their best.

You will onboard new joiners, manage EOR relations and visas, handle renewals, approve timesheets and expenses, and collaborate with Professional Services Managers to ensure smooth project kick-offs and strong client relationships.

Qualifications

• Experience managing and mentoring a dispersed IT team.
• Track record of running performance reviews and development plans.
• Hands-on experience working with Employer of Record (EOR) providers.
• Solid grounding in HR administration and documentation.
• Strong organizational skills with ability to juggle multiple priorities.
• Problem-solver who resolves issues quickly and owns them until closure.
• Fluent in Arabic and English.

Responsibilities

• Oversee and mentor a dispersed IT consulting team of 12 with monthly 1:1s and retention risk flags.
• Onboard new joiners: access, paperwork, and first four weeks alignment.
• Manage EOR contracts, start dates, work permits, PTO and payroll queries.
• Keep visas and sponsorship documents current and compliant.
• Track upcoming contract renewals, contribute to pricing and cost modelling, and run renewals.
• Approve timesheets and expenses, and handle client reimbursements.
• Collaborate with Professional Services Managers to ensure smooth project kick-offs and escalate as needed.

Skills

Team leadership

Performance reviews

EOR operations

HR administration

Organization

Problem solving

Arabic & English

Job description

Twelve IT consultants and growing. Three regions. One person who makes sure every one of them can do their best work.

That’s this role.Our consultants across Egypt, Saudi Arabia and APAC are delivering complex technology projects for global clients. They need someone in their corner: a day-to-day point of contact who removes blockers, spots problems early and makes them feel looked after. As their Consultant Engagement Coordinator, that’s you.

What you’ll own

The consultant experience, end to end. You manage and mentor a team of 12, with monthly 1:1s, feedback, development goals and early flags on retention risk.

Onboarding. You welcome every new joiner, get their access and paperwork sorted, and fix any misalignment in the first four weeks.

Employer of Record relationship. You work with our EOR on contracts, start dates, work permits, PTO and payroll queries, staying ahead of issues instead of chasing them.

Visas and Ajeer sponsorship. You keep consultants’ documents current and compliant.

Renewals. You track upcoming contract renewals, feed into pricing and cost modelling, and run each renewal from start to finish.

Time and expenses. You approve timesheets and expenses in Productive and manage client reimbursement invoicing.

Delivery. You work with client Professional Services Managers to make project kick-offs smooth and relationships strong, and you see every escalation through to resolution.

The details that keep a team healthy. That means vacation, sickness and absence, certifications, team activities and region-specific SOPs.

Requirements

What we need from you

• Experience managing and mentoring a dispersed team in the IT industry
• A track record of running performance reviews and development plans
• Hands-on experience working with EORs
• Solid grounding in HR administration and documentation
• Strong organisation, and the ability to juggle several priorities without dropping any
• A problem-solver’s instinct: you resolve things quickly and own them until they’re closed
• Fluent Arabic and English

Benefits

• A role with real ownership, and a direct line to the Consultant Engagement Lead
• Regular exposure to a global business operating in 50+ countries
• A team that invests in your growth
• Competitive Salary
• Health Insurance