Consultant - CRM

Veeva Systems, Inc.; Philadelphia (Philadelphia County); Remote; USD 70,000 - 140,000; Full time

Job summary

Join a pioneering organization in the life sciences sector, dedicated to leveraging next-generation technology for improved customer success. This innovative firm is seeking dynamic consultants to enhance their CRM solutions, ensuring clients maximize their capabilities. With a commitment to employee flexibility and a unique public benefit mission, you will thrive in a culture that values collaboration and integrity. If you're ready to make a meaningful impact in a rapidly growing industry, this opportunity is perfect for you.

Benefits

Medical, Dental, and Vision Insurance

Flexible PTO

Company Paid Holidays

1% Charitable Giving Program

Qualifications

• 3+ years of consulting experience, ideally in Life Sciences.
• Ability to articulate complex concepts to varied audiences.

Responsibilities

• Lead discovery workshops with customers to drive solutions.
• Plan and manage application build, test, and deploy activities.

Skills

Consulting

Presentation Skills

Solution Design

Life Sciences Knowledge

Education

Bachelor's Degree

Master's Degree (preferred)

Tools

Veeva Vault

CRM Software

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming apublic benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As aWork Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Veeva CRM is bringing next-generation technology that provides customers with a fast path to AI. Our CRM product helps leverage AI to work smarter and faster, increase productivity, streamline processes, and facilitate critical HCP relationships. We are looking for consultants who want to bring the newest technology to the Life Sciences industry.

We are currently hiring for our implementation and post-implementation teams. Our ideal candidate will partner with our customers to ensure they are leveraging the full capabilities of solutions. We want team players who are focused on delivering exceptional customer success, thrive as a self-starter, and are excited to push the envelope.

This is a remote, full-time permanent role with Veeva. This is a customer-facing role and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements. Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.

What You'll Do

• Lead customers in the process of discovery workshops that align with best practices and drive to solutions based on requirements
• Take complex client and solution concepts and articulate them to audiences of varying perception levels to provide application expertise and knowledge
• Develop and leverage expertise in our Vault platform
• Plan, Manage, and perform application build, test, and deploy activities
• Identify and monitor interdependencies between various program or project workstreams
• Create project deliverables and standards (e.g., including process standards)
• Plan and establish after-go-live activities including ongoing support and ongoing application changes to align to full capabilities

Requirements

• 3+ years of demonstrated consulting or equivalent experience
• Industry experience in Life Sciences, Healthcare or CRM
• Proven track record meeting with senior management and executives as a subject matter expert
• Ability to take complex client and vendor concepts and articulate them to audiences of varying perception levels
• Strong presentation and solution design skills
• Travel requirements depend on the team and can be aligned based on personal requirements with post-implementation being a non-travel role and implementation being travel up to 25%

Nice to Have

• Experience working with life sciences customers (pharmaceutical, biotechnology, medical/diagnostic devices)
• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• 1% charitable giving program

Compensation

• Base pay: $70,000 - $140,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us [e-mail] .

Work Where It’s Best for You

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it’s best for you.

A different kind of company. A Public Benefit Corporation.

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

What sets us apart

In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC).

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

Veeva’s public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.

“Veeva’s engineering teams take a pragmatic approach to software development. We offer an ideal environment for engineers who value focus, speed and integrity in their work.”