Consultant, Competitive Intelligence

Blue Cross and Blue Shield of Massachusetts Inc.; Boston, Northern (MA, KY); Hybrid; USD 87,000 - 106,000; Full time

Job summary

Blue Cross Blue Shield of Massachusetts Inc. is seeking a Consultant for our Enterprise Strategic Services team to define and facilitate strategic planning, analyze competitive landscape, and support initiatives across the organization from strategy to implementation.

In this role you will conduct secondary research, augment with primary data and AI capabilities, and present insights to senior stakeholders. A BS/BA and at least five years of consulting or analytics experience are expected.

Qualifications

• Foundational understanding of the health care industry.
• Strong written and oral communication across audiences.
• Excellent organizational and time-management skills.
• Strong secondary research and data visualization skills (Tableau).
• Demonstrated AI fluency a plus.
• Results-oriented with professionalism.
• Ability to collaborate with and work independently.
• BS/BA degree.
• Minimum five years of relevant business experience in consulting, research, or analytics.

Responsibilities

• Scope, plan, and execute assigned projects with Strategy and Innovation team.
• Conduct competition research and analyses to support project objectives.
• Collect baseline data from secondary sources and select primary research.
• Synthesize information into clear reports with compelling visuals.
• Facilitate project meetings and present updates to internal stakeholders.

Education

BS/BA degree

High school degree or equivalent

Tools

Tableau

Job description

What we need

The Enterprise Strategic Services team exists to define and facilitate the strategic planning process; develop, articulate, and adapt the company’s strategic plan; and support critical strategic initiatives in their formation of recommendations and implementation plans, working closely with leaders and subject matter experts from across the business. We support this work with competitive intelligence and market trends insights and track our progress to inform and facilitate ongoing prioritization of efforts across the organization. The Consultant contributes to a market-leading Competitive Intelligence function in service of delivering market insights. Reporting to the Senior Director of Competitive Intelligence, the Consultant regularly develops competitive analyses to keep internal business partners informed. By conducting comprehensive secondary research, supplemented by select primary research and generative AI capabilities, the role delivers recurring and ad-hoc reports that help key stakeholders navigate the competitive dynamics across every key market and segment in which Blue Cross participates. This position is eligible for the Flex persona.

Your Day to Day

Collaborate with the Strategy and Innovation team and Senior Director to scope, plan, and execute assigned projects. Execute competition research and analyses to support the objectives of assigned projects. The Consultant will conduct baseline data and information collection from a variety of sources. These include secondary research and select primary research, leveraging quantitative and qualitative analysis to develop various reports. Organize information thematically and synthesize into clear communication documents that tell the story at the right level of detail and most compelling visualizations. Facilitate meetings within a project engagement. Present updates, findings, and recommendations to internal stakeholders.

What We are Looking for

• Foundational understanding of the health care industry and health plan business required.
• Strong qualitative, quantitative, written, and oral communication skills with ability to develop and deliver presentations to a wide variety of audiences.
• Strong organizational, project and time management skills, including the ability to prioritize multiple projects and assignments.
• Strong secondary research skills and data visualization skills (Tableau).
• Demonstrated AI fluency a plus.
• Results-oriented with a willingness to get the job done.
• High degree of professionalism along with the ability to effectively interact with all levels of an organization.
• Ability to work collaboratively and independently to advance work products.
• BS/BA degree.
• Minimum five years of relevant business experience, including demonstrated experience in consulting, research and analysis, or other relevant field.
• #LI-HYBRID

Minimum Education Requirements

High school degree or equivalent required unless otherwise noted above.

Location

Boston

Time Type

Full time

Salary Range

$86,580.00 - $105,820.00

Benefits

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

Equal Employment Opportunity

Blue Cross Blue Shield of Massachusetts is an Equal Employment Employer - veterans/disability. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law.

Blue Cross Blue Shield of Massachusetts will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Blue Cross Blue Shield of Massachusetts's legal duty to furnish information.