Consultant, Competitive Intelligence

Blue Cross and Blue Shield of Massachusetts, Inc.; Boston (MA); Hybrid; USD 87,000 - 106,000; Full time

Benefits offered by this job

Flex work arrangement

Comprehensive benefits package

Job summary

Blue Cross Blue Shield of Massachusetts is seeking a Consultant to join the Enterprise Strategic Services team in Boston. The role focuses on defining strategic plans, performing competitive analyses, and delivering actionable insights to business partners.

You will conduct secondary and select primary research, craft narratives, and create compelling visualizations using Tableau to support priority initiatives across the organization.

Qualifications

• Foundational understanding of the health care system and health plan business.
• Strong qualitative, quantitative, written and oral communication; able to present to diverse audiences.
• Excellent organizational, project and time management with ability to prioritize multiple projects.
• Strong secondary research and data visualization skills with Tableau.
• Demonstrated AI fluency is a plus.
• Results-oriented with professionalism and ability to interact with all levels.
• BS/BA degree; minimum five years in consulting, research or related field.

Responsibilities

• Collaborate with Strategy and Innovation to scope, plan, and execute projects.
• Conduct competition research and analyses using secondary and select primary sources.
• Synthesize information into clear, compelling reports and visualizations.
• Present updates and recommendations to internal stakeholders.

Skills

Qualitative analysis

Quantitative analysis

Written communication

Oral communication

Project management

Time management

Collaboration

Education

BS/BA degree

Tools

Tableau

Job description

Ready to help us transform healthcare? Bring your true colors to blue.

What we need

The Enterprise Strategic Services team exists to define and facilitate the strategic planning process; develop, articulate, and adapt the company's strategic plan; and support critical strategic initiatives in their formation of recommendations and implementation plans, working closely with leaders and subject matter experts from across the business. We support this work with competitive intelligence and market trends insights and track our progress to inform and facilitate ongoing prioritization of efforts across the organization.

The Consultant contributes to a market-leading Competitive Intelligence function in service of delivering market insights.

Reporting to the Senior Director of Competitive Intelligence, the Consultant regularly develops competitive analyses to keep internal business partners informed. By conducting comprehensive secondary research, supplemented by select primary research and generative AI capabilities, the role delivers recurring and ad-hoc reports that help key stakeholders navigate the competitive dynamics across every key market and segment in which Blue Cross participates.

This position is eligible for the Flex persona.

Your Day to Day

• Collaborate with the Strategy and Innovation team and Senior Director to scope, plan, and execute assigned projects.
• Execute competition research and analyses to support the objectives of assigned projects. The Consultant will conduct baseline data and information collection from a variety of sources. These include secondary research and select primary research, leveraging quantitative and qualitative analysis to develop various reports.
• Organize information thematically and synthesize into clear communication documents that tell the story at the right level of detail and most compelling visualizations.
• Facilitate meetings within a project engagement.
• Present updates, findings, and recommendations to internal stakeholders.

What We are Looking for

• Foundational understanding of the health care industry and health plan business required.

• Strong qualitative, quantitative, written, and oral communication skills with ability to develop and deliver presentations to a wide variety of audiences.
• Strong organizational, project and time management skills, including the ability to prioritize multiple projects and assignments.
• Strong secondary research skills and data visualization skills (Tableau).
• Demonstrated AI fluency a plus.
• Results-oriented with a willingness to get the job done.
• High degree of professionalism along with the ability to effectively interact with all levels of an organization.
• Ability to work collaboratively and independently to advance work products.
• BS/BA degree.
• Minimum five years of relevant business experience, including demonstrated experience in consulting, research and analysis, or other relevant field.

#LI-HYBRID

Minimum Education Requirements: High school degree or equivalent required unless otherwise noted above

LocationBostonTime TypeFull timeSalary Range: $86,580.00 - $105,820.00

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

• We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

WHY Blue Cross Blue Shield of MA?

We understand that theconfidence gapandimposter syndromecan prevent amazing candidates coming our way, we'd love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It's in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work" Page.