Consultant, Capital Markets Operations

The Northern Trust Company; Chicago (IL); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

The Northern Trust Company in Chicago seeks a detail-oriented professional to perform capital markets asset servicing operations and support institutional and wealth brokerage clients. You will handle processing tasks, coordinate with vendors, and ensure timely delivery while maintaining compliance.

The role emphasizes problem-solving, strong analytical skills, and collaboration with peers, managers, and stakeholders, with a hybrid work model combining office and remote work.

Qualifications

• Bachelor's or university degree required.
• Understanding of brokerage principles and capital markets operations.
• Ability to analyze transactional data and resolve issues.

Responsibilities

• Perform asset servicing operations across brokerage activities.
• Support institutional and wealth brokerage clients with timely processing and escalation as needed.
• Monitor timelines and ensure compliance with policies and controls.
• Identify workflow improvements and document procedures.

Skills

Capital markets operations

Analytical thinking

Problem solving

Communication skills

Team collaboration

Education

Bachelor's degree

Job description

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world's most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

DUTIES & RESPONSIBILITIES

1. Performs assigned capital markets asset servicing operations activities across brokerage operations which may include cashiering, asset movement, transfer of assets, DRS/DWAC transfers, Alternative Investments servicing and additional internal tasks. Ensuring work is completed accurately, timely, and in accordance with established guidelines, policies, procedures, and priorities.
2. Supports institutional and wealth brokerage clients with processing of timely and accurate work items and on demand assistance and help. Builds internal relationships within an assigned brokerage operations area as well as with outside vendors, escalating more complex matters as appropriate.
3. Analyzes transaction, settlement, reconciliation, client, account, or operational information and evaluates possible solutions using technical experience, judgment, and precedent to resolve problems in straightforward situations.
4. Monitors progress against processing timelines, service expectations, and control requirements; communicates status updates; and coordinates with peers and immediate managers to support timely delivery of asset servicing lifecycle and operational work.
5. Applies understanding of key business drivers, brokerage and capital markets operations requirements, operational risk, and functional objectives to complete assigned work and support broader team goals.
6. Reviews transactions, positions, cash activity, data, documents, exceptions, and account records for accuracy, completeness, consistency, and compliance with established guidelines, policies, and control requirements.
7. Contributes to the quality and timeliness of team deliverables by sharing information, coordinating assigned activities, following through on commitments, and helping resolve routine processing or exception-related issues.
8. Builds tactical working relationships with peers, immediate managers, related operations teams, and applicable stakeholders, with some exposure to senior staff as needed to support coordination and issue resolution.
9. Identifies opportunities to improve workflows, procedures, controls, documentation, or existing capital markets operations processes and supports practical solutions that enhance efficiency, consistency, risk awareness, and service quality.
10. May provide informal guidance to newer team members on routine processes, tools, systems, procedure documentation, brokerage operations activities, and day‑to‑day work while remaining accountable for individual contributions.

WORKING MODEL: HYBRID

We have a balanced hybrid working model to ensure you get the flexibility you need, and the successful candidate will spend their time between working in the office and working from home

KNOWLEDGE/SKILLS

• Expanded conceptual knowledge of brokerage principles, practices, procedures, and systems within own job discipline and assigned capital markets operations area.
• Ability to solve problems in straightforward situations by analyzing options and applying technical experience, judgment, and precedent.
• Understanding of key business drivers and how own work supports team, functional, or client objectives.
• Working knowledge of brokerage or capital markets operations activities, including asset servicing, settlement, reconciliation, and related operational controls.
• Awareness of applicable regional regulatory requirements and the importance of operating within established guidelines and policies.
• Strong analytical and organizational skills, with attention to detail and the ability to manage multiple priorities within established guidelines.
• Effective written and verbal communication skills for building tactical relationships with peers, immediate managers, and other stakeholders.
• Ability to work independently on assigned responsibilities while collaborating effectively with others across the team or function.
• Ability to identify process improvement opportunities, maintain high-quality procedure documentation, and support implementation of practical, policy‑aligned solutions.
• FINRA licenses required (US): 99; 7 and 63 are preferred, or the ability to obtain within 90 days

EDUCATION/ EXPERIENCE

Bachelor's/University degree required.