Construction Technician

Hotwire Communications Ltd; Raleigh (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Healthcare/Dental/Vision

401K with company match

Paid vacation/sick time

Volunteer time

Parental leave

Employee discounts

Job summary

Hotwire Communications Ltd is seeking a Construction Technician to perform quality fiber installation for video, voice, and internet services in residential and commercial sites. You will install, test, and troubleshoot cabling, RF, and related equipment, while following safety and company standards.

Responsibilities include assisting teams, installing CAT5/CAT6 drops, maintaining tools, and supporting on-call rotations. On-site work in Raleigh area with travel as needed.

Qualifications

• High School Diploma or equivalent required; Associates degree preferred.
• At least 3 years’ experience installing, testing and troubleshooting cable, phone and internet.
• Proven Fiber Optic Cabling experience.

Responsibilities

• Assist installation and activation of fiber-optic services in subscriber homes.
• Install, service, and disconnect telephone and internet customers; punch down lines.
• Troubleshoot video, telephone and internet problems from demarcation to customer premises equipment.
• Ensure safety practices and proper use of safety policies and equipment.

Skills

Fiber optic installation

Cable testing

Troubleshooting IP/Video/Phone

Safe driving

Physical stamina

Education

High School Diploma

Associates degree in Internet Technologies (preferred)

Tools

PIM unit

Line Sweep Tester

Light Meter

CAT5/CAT6 drops tools

Job description

The Construction Technician is responsible for quality installation practices during installation of Hotwire services including video, voice and internet for commercial and residential applications including but not limited to common areas, IDFs and MDFs.

RESPONSIBILITIES

• Assist installation and other teams with customer activation of fiber-optic telecommunication in subscriber homes (e.g., pulling low-voltage wire); including single family, condo and apartments in various locations.
• Install and service full video services, including analog, digital, and HD TV.
• Install, service, and disconnect telephone and internet customers; punch down telephone lines.
• Maintain a safe work environment by following safe practices and adhering to safety policies, which includes practicing safe driving techniques.
• Install all types of CAT5/CAT6 drop wire and install connectors on CAT5/CAT6 drop wire.
• Trouble shoot video, telephone and internet problems from any telecommunications demark to customer premise equipment.
• Troubleshoot IP issues from any telecommunications demark to customer premise equipment.
• Successfully install all ancillary equipment provided to subscribers.
• Test and tone all wires from equipment room to outlet.
• Install RF In-Building cellular systems at various sites, perform equipment and system repair, maintenance and testing.
• Identify and acquire parts for replacement and maintenance and Wire, connect, test and maintain new service or systems.
• Install conduit/pathways in the ROW from source to site by trenching, excavating, hand digging etc.
• Use RF test equipment such as a PIM unit, Line Sweep Tester or Light Meter to verify full functionality of installed components.
• Utilize construction documents to plan and complete site builds.
• Coordinate utility locates and implementation of traffic control plans.
• Troubleshoot and resolve problems in electrical circuits, RF radios, omni directional antennas.
• Plan new or modified installations to minimize waste of materials, provide access for future maintenance, and avoid unsightly, hazardous, and unreliable wiring, consistent with specifications, safety codes and local electrical codes.
• Other duties as required or assigned.

MINIMUM QUALIFICATIONS

• High School Diploma or equivalent required, Associates Degree in Internet Technologies is preferred
• At least 3 years’ experience installing, testing and troubleshooting cable, phone and internet
• Proven Fiber Optic Cabling experience
• Proficiency using small hand tools and larger power tools
• Must have active and clean, non-restrictive, state issued driver’s license in State where hired.
• Must be comfortable working on a ladder and all heights
• Ability to work days, weekends, evenings and holidays and participate with on-call rotation as needed
• Work on an on-call schedule rotation.

BENEFITS

• Comprehensive Healthcare/Dental/Vision Plans
• 401K Retirement Plan with Company Match
• Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
• Paid Volunteer Time
• Paid Parental Leave
• Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
• Employee Referral Bonuses
• Exclusive Entertainment Discounts/Perks

Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.