Construction Tech Support Analyst: Machine Control Troubleshooter

National Association of Women in Construction; Mechanicsville (VA); On-site; USD 37,374 - 46,976; Full time

Benefits offered by this job

Health, dental and vision insurance

Paid time off

401(k) match

Tuition reimbursement

Employee referral bonus program

Discounts on services and products

Job summary

Carter Machinery Company, Inc. is hiring a Construction Technology Support Analyst in Annapolis Junction, Maryland. This entry-level position is responsible for troubleshooting machine control systems in heavy civil construction, seeking candidates with technical support and construction technology experience.

The role offers a starting compensation range of $27.13 - $34.10 per hour, along with competitive benefits including health insurance, 401(k) match, and paid time off.

Qualifications

• Basic understanding of GNSS principles and machine control systems.
• Proficiency with computers and tablets.
• Must be able to travel to customer sites.

Responsibilities

• Diagnose and troubleshoot machine control systems and site positioning technology.
• Deliver first-call-resolution to technical issues.
• Minimize customer equipment downtime.

Skills

Technical support experience

Customer service orientation

Mechanical aptitude

Ability to explain technical concepts

Education

Experience in construction technology or related field

Civil engineering experience

Tools

Diagnostic tools

Job description

Carter Machinery Company, Inc. is hiring a Construction Technology Support Analyst in Annapolis Junction, Maryland. This entry-level position is responsible for troubleshooting machine control systems in heavy civil construction, seeking candidates with technical support and construction technology experience.

The role offers a starting compensation range of $27.13 - $34.10 per hour, along with competitive benefits including health insurance, 401(k) match, and paid time off.