Construction Tech Support Analyst: Machine Control Troubleshooter

Carter Machinery Company, Inc; Maryland; On-site; USD 37,374 - 46,976; Full time

Benefits offered by this job

Health, dental and vision insurance

Paid time off

401(k) with company match

Tuition reimbursement

Employee referral bonus program

Opportunities for overtime

Job summary

Carter Machinery Company, Inc is seeking a Construction Technology Support Analyst in Annapolis Junction, Maryland. This entry-level role involves troubleshooting machine control systems and site positioning technology used in heavy civil construction.

The ideal candidate should have experience in technical support and construction technology, preferably with knowledge of GNSS principles and a strong customer service orientation. The position offers competitive compensation ranging from $27.13 to $34.10 per hour, along with health benefits and opportunities for further training.

Qualifications

• Previous experience in technical support, construction technology, or related field preferred.
• Survey and construction technology experience using all major site positioning and machine control systems preferred.

Responsibilities

• Deliver first-call-resolution to diagnose and troubleshoot machine control systems.
• Minimize customer equipment downtime through technical support.

Job description

Carter Machinery Company, Inc is seeking a Construction Technology Support Analyst in Annapolis Junction, Maryland. This entry-level role involves troubleshooting machine control systems and site positioning technology used in heavy civil construction.

The ideal candidate should have experience in technical support and construction technology, preferably with knowledge of GNSS principles and a strong customer service orientation. The position offers competitive compensation ranging from $27.13 to $34.10 per hour, along with health benefits and opportunities for further training.