Construction Supervisor

Servpro Industries, Inc.; Worcester (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Dental insurance

Job summary

Servpro Industries, Inc. is seeking a Construction Supervisor responsible for the day-to-day management of construction projects. Your role is to ensure high-quality service for customers, clients, and subcontractors while coordinating activities and maintaining compliance with standards.

This full-time position requires excellent customer service skills, effective communication, and the ability to manage multiple tasks.

Qualifications

• Superb customer service track record.
• Experience in restoration and/or construction preferred.

Responsibilities

• Compile and resolve punch list items.
• Provide project updates to customers and clients.
• Conduct pre-construction meeting with customers.

Skills

Customer service

Effective written and oral communication

Basic math skills

Education

High school diploma/GED

Job description

Benefits

• Health insurance
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Dental insurance

As the front-line representative of the SERVPRO brand, the Construction Supervisor demonstrates the company’s Here to Help commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Summary

The Construction Superintendent is responsible for the day-to-day management of construction projects. They are responsible for delivering a high quality of service in all dealings with customers, clients, subcontractors, resource providers, and company employees involved in performing construction services.

Primary Responsibilities

• Compile and resolve punch list items
• Perform final walk-through with customer
• Secure a signed Completion of Completion and Certificate of Satisfaction from customer
• Conduct pre-construction meeting with customers
• Provide project updates (daily narrative) to customers and clients
• Schedule all subcontractors and material suppliers
• Ensure all work performed complies with the plans, specifications, local codes, and requirements of the scope of work
• Document all project activities in the job file in WC 2.0
• Execute change orders
• Set expectations on a project-by-project basis
• Maintain quality standards through site inspections
• Provide evaluation and rating of all vendors and subcontractors
• Coordinate inspections with local jurisdictions
• Ensure material suppliers deliver exactly what was purchased
• Ensure subcontractors complete all work in accordance with their purchase orders
• Validate schedule and progress
• Identify areas outside of contracted scope of work
• Be familiar with and able to execute all roles and responsibilities of the Construction Coordinator

Education and Experience Requirements

• High school diploma/GED
• Superb customer service track record
• Effective written and oral communication
• Basic math skills
• Experience in restoration and/or construction preferred

Physical and Work Environment Requirements

• Walking and/or standing throughout the day
• Frequent driving and sitting
• Occasionally climbing ladders
• Occasionally exposed to extreme conditions such as heat
• The noise level at individual jobsites can be loud

Normal Working Hours, Additional Working Hours, and Travel Requirements

This is a full-time position, working Monday–Friday, 40 hours per week. This position frequently requires long hours (beyond 8 hours a day), working on-call, and weekend work. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.