Restoration Project Supervisor

IICRC; Austin, Northern (TX, KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Dental insurance

Job summary

ServiceMaster Clean of Fraser Valley is seeking a Construction Supervisor to manage the day-to-day activities of construction projects. This full-time role involves working closely with clients, subcontractors, and company employees to maintain high service quality and a positive customer experience.

The ideal candidate will possess excellent customer service skills, a high school diploma or GED, and experience in restoration and/or construction. Long hours and travel may be required.

Qualifications

• Superb customer service track record.
• Effective written and oral communication skills.
• Experience in restoration and/or construction preferred.

Responsibilities

• Compile and resolve punch list items.
• Provide project updates to customers and clients.
• Schedule all subcontractors and material suppliers.
• Document all project activities in the job file.
• Maintain quality standards through site inspections.

Skills

Customer service

Effective communication

Basic math

Education

High school diploma/GED

Job description

Benefits:

• Health insurance
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Dental insurance

As the front-line representative of the SERVPRO® brand, the Construction Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Summary

The Construction Superintendent is responsible for the day-to-day management of construction projects. They are responsible for delivering a high quality of service in all dealings with customers, clients, subcontractors, resource providers, and company employees involved in performing construction services.

Primary Responsibilities

· Compile and resolve punch list items

· Perform final walk-through with customer

· Secure a signed Completion of Completion and Certificate of Satisfaction from customer

· Conduct pre-construction meeting with customers

· Provide project updates (daily narrative) to customers and clients

· Schedule all subcontractors and material suppliers

· Ensure all work performed complies with the plans, specifications, local codes, and requirements of the scope of work

· Document all project activities in the job file in WC 2.0

· Execute change orders

· Set expectations on a project-by-project basis

· Maintain quality standards through site inspections

· Provide evaluation and rating of all vendors and subcontractors

· Coordinate inspections with local jurisdictions

· Ensure material suppliers deliver exactly what was purchased

· Ensure subcontractors complete all work in accordance with their purchase orders

· Validate schedule and progress

· Identify areas outside of contracted scope of work

· Be familiar with and able to execute all roles and responsibilities of the Construction Coordinator

Education and Experience Requirements

· High school diploma/GED

· Superb customer service track record

· Effective written and oral communication

· Basic math skills

· Experience in restoration and/or construction preferred

Physical and Work Environment Requirements

· Walking and/or standing throughout the day

· Frequent driving and sitting

· Occasionally climbing ladders

· Occasionally exposed to extreme conditions such as heat

· The noise level at individual jobsites can be loud

Normal Working Hours, Additional Working Hours, and Travel Requirements

This is a full-time position, working Monday–Friday, 40 hours per week. This position frequently requires long hours (beyond 8 hours a day), working on-call, and weekend work. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.