Construction Risk Client Manager – Commercial Practice

Baldwin Group Colleague, Inc.; Branchburg Township (NJ); On-site; USD 59,000 - 72,000; Full time

Job summary

The Baldwin Group in New Jersey is seeking an Associate Client Manager to serve as a technical resource for clients, advisors, insurance company partners and prospects, delivering prompt, high-quality service for designated accounts.

Key duties include maintaining client relationships, risk evaluation, data processing oversight, client audits, and collaboration with the Operations team to ensure timely and accurate service. A Bachelor’s degree is preferred and 2–5 years of experience are desired.

Qualifications

• Bachelor’s degree preferred.
• 2–5 years of relevant experience.
• Current P&C license as required by the State Department of Insurance or willingness to obtain.
• Demonstrates the organization’s core values and aligns with corporate culture.

Responsibilities

• Assists in maintaining appropriate client relationships through customer service so clients achieve desired business outcomes via software and services.
• Identifies and evaluates risk in client accounts; escalates concerns to senior colleagues.
• Collaborates and communicates to ensure service standards are met.
• Oversees system data entry and processing for client records.
• Handles client audits; records minutes from Client Success meetings; tracks technology issues; informs Operations of migrations and charge statuses.
• Completes special projects as assigned; seeks opportunities to improve firm and processes.
• Brings issues to leadership and maintains timeliness and accuracy in client interactions.
• Assists colleagues as requested.

Skills

Presentation skills

Client service

Team player

Problem solving

Education

Bachelor's degree

P&C license

Tools

MS Word

MS Excel

PowerPoint

Outlook

Job description

The Baldwin Group in New Jersey is seeking an Associate Client Manager to serve as a technical resource for clients, advisors, insurance company partners and prospects, delivering prompt, high-quality service for designated accounts.

Key duties include maintaining client relationships, risk evaluation, data processing oversight, client audits, and collaboration with the Operations team to ensure timely and accurate service. A Bachelor’s degree is preferred and 2–5 years of experience are desired.