Construction Quality Control and Safety Manager

Appalachia Service Project Inc; Johnson City (TN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance

Retirement plan

Generous holidays and leave

Job summary

Appalachian Service Project Inc. seeks a Construction Quality Control & Safety Manager to lead standards, methods, and home selection criteria across programs. You’ll guide field teams, drive safety culture, and advance innovations in materials and partnerships.

Role emphasizes managing knowledge systems, coordinating with program teams, and ensuring compliance with codes and quality expectations. Travel regionally, with potential weekend work and background checks required.

Qualifications

• Bachelor’s degree in construction management or related field or combination of education and experience.
• Strong written and verbal communication skills and ability to translate technical concepts.
• Proficiency with standard office/productivity software.
• Experience in residential construction, home repair, or building trades, including field supervision.
• Working knowledge of residential building codes, construction standards, and safety regulations (e.g., OSHA).
• Experience in nonprofit, mission-driven or volunteer-based construction programs is a plus.

Responsibilities

• Serve as the organization's primary technical resource for construction, providing expert guidance to field staff.
• Own and maintain ASP's construction standards and home selection criteria.
• Develop and improve construction methods, specifications, and best practices.
• Lead construction consultants, site supervisors, and safety captains.
• Collaborate across programs to keep practices consistent across ASP initiatives.
• Own the organization's construction knowledge management system.

Skills

Leadership

Communication

Project management

Safety culture

Education

Bachelor’s degree in construction management or related field

Tools

OSHA familiarity

Job description

About the Position

The Construction Quality Control & Safety Manager serves as ASP's primary technical authority on construction, owning the organization's construction standards, home selection criteria, and quality/safety expectations across all programs. They lead construction consultants, site supervisors, and safety captains while driving continuous improvement in construction methods and best practices. They also spearhead innovation—researching new materials, methods, and strategic partnerships—and maintains ASP's construction knowledge management system to ensure lessons learned and technical guidance are captured and shared organization-wide. This is an exempt position reporting to the Vice President of Field Operations.

Job Responsibilities

Construction Leadership and Standards

Serve as the organization's primary technical resource for construction, providing expert guidance to field staff and ensuring timely, consistent resolution of complex construction issues.

Own and maintain ASP's construction standards for home repair and new construction, ensuring projects consistently meet organizational quality expectations, approved plans and applicable building codes.

Develop, evaluate and continuously improve construction methods, specifications, and best practices to increase quality, durability, efficiency and homeowner outcomes.

Own and maintain home selection standards and the Initial Home Visit (IHV) process, ensuring projects align with ASP's mission, program criteria and available resources.

Leadership and Oversight

Lead, manage and hold accountable construction consultants, site supervisors, and safety captains, fostering a culture of safety, quality, coaching and continuous improvement.

Participate as a member of the Peak Seasonal Mobilization Team, contributing construction expertise to organizational planning, policy development, and strategic decision-making.

Collaborate across programs to ensure construction practices remain consistent while supporting the unique goals of each ASP initiative.

Innovation and Continuous Improvement

Champion innovation in residential construction by researching, testing and implementing new materials, methods, and partnership that improve the quality, affordability, durability and scalability of ASP's home repair and new construction programs.

Develop strategic partnerships with manufacturers, suppliers, industry associations, and technical experts to secure product donations, evaluate materials and pilot innovative construction solutions.

Research and develop standardized approaches for recurring construction challenges encountered across ASP's service area, including specialty repairs such as manufactured housing, aging housing stock, moisture management, accessibility modifications and energy efficiency improvement.

Evaluate new construction products and systems through field testing and collection, making recommendations for organization-wide adoption where appropriate.

Identify opportunities to reduce construction costs, improve volunteer experience, increase project longevity, and expand ASP's construction capabilities through innovation.

Own the organization's construction knowledge management system, ensuring lessons learned, successful repair methods, technical guidance, product evaluations, and constructions standards are documented and shared across all programs.

Qualifications

Required:

Willingness to work in a Christian environment

Bachelor’s degree in construction management or a related field, or a combination of education and experience

Experience in residential construction, home repair, or building trades, including field supervision

Working knowledge of residential building codes, construction standards, and safety regulations (e.g., OSHA)

Strong written and verbal communication skills, with ability to translate technical concepts for varied audiences

Proficiency with standard office/productivity software

Desired:

Experience specific to nonprofit, mission-driven, or volunteer-based construction/home repair programs

Familiarity with specialty repair areas such as manufactured housing, aging housing stock, moisture management, accessibility modifications, or energy efficiency

Established relationships with manufacturers, suppliers, or industry associations

Experience developing or managing a knowledge management or documentation system

Certifications such as OSHA 30, Certified Graduate Builder (CGB), LEED, or similar

Experience with continuous improvement, quality assurance, or process standardization initiatives

Other Requirements:

Valid driver’s license and driving record that is acceptable to ASP’s insurer

Regional travel is expected; some overnights may be necessary

This role may require occasional weekend or holiday work

Satisfactory results on a background check

Salary and Benefits

ASP provides a market-based salary and generous employee benefits program including:

• Medical, dental, and vision insurance offered for employee and family
• Life insurance, retirement plan, medical spending plan
• Generous holiday, personal, and sick time
• Phone and laptop provided for work use
• ASP vehicle available for frequent local and regional business travel