Construction Operations Manager - Solar

American Energy Care / AEC Solar; City of Albany (NY); On-site; USD 70,000 - 135,000; Full time

Benefits offered by this job

Competitive compensation

Health insurance

401(k) plan

Paid training

Career growth opportunities

Job summary

American Energy Care / AEC Solar in Albany, NY is seeking an Operations Manager to lead residential and small commercial solar projects from kickoff to completion. You will coach teams in sales, quality, and field operations, analyze processes, and ensure on-time, on-budget delivery with a focus on customer experience.

The role requires at least 3 years in sales operations and management, strong Excel analytics, CRM proficiency, and a hands-on, team-first leadership style.

Qualifications

• Minimum 3+ years of sales operations and management experience.
• Analytical skills with strong Excel knowledge.
• Excellent customer service and interpersonal abilities.
• Strong organizational, problem-solving, and analytical skills.
• Proficiency with CRMs.

Responsibilities

• Evaluate and manage team members, resources, and processes to complete a high volume of residential and small commercial solar projects to client standards.
• Develops, manages, and reports on key revenue and margin metrics.
• Utilizes data to optimize customer account targeting and improve outcomes.
• Ensure alignment of sales to maximize sales force effectiveness.
• Lead cross-functional initiatives to improve processes and project execution.

Skills

Analytical thinking

Customer service

Team leadership

Communication

Tools

Excel

CRM software

Job description

General Info:

Job Type: Full-Time

Location: Albany, NY

Minimum Years of Experience Required: 3+ Years’

Salary Range: $70,000 to $135,000

About the Company:

AEC (American Energy Care and AEC Solar) has been in the Smart Buildings, Energy Efficiency, Solar and Renewable Energy business for over 30 years!

During that time, we have made lasting partnerships with industry leaders that allow us to give our clients the most affordable and efficient solutions on the market. We are deeply embedded in the community, and invested in every individual customer’s happiness. Our mission is to provide turn-key solutions that are beautiful, functional, and easy to maintain.

We are currently seeking severalpositions to join our Solar Team in Albany, New York; The Operations Manager will be a leader and coach in functional areas of sales, quality, efficiency, customer experience, and field teams. This position leads and oversees solar operations by analyzing and implementing business processes, to ensure efficiency. The Operations Manager oversees residential solar projects from commencement to completion and manages projects in a manner that exceeds our customers’ expectations and delivers every project on time and within budget.

Essential Functions:

• Evaluates and manages team members, resources and processes to complete a high volume of residential and small commercial solar projects to client standards.
• Develops, manages, and reports on key revenue and margin metrics.
• Utilizes available data to optimize customer account targeting
• Maintains a full understanding of all contractual obligations for all residential and commercial projects in varying areas.
• Ensures alignment of sales to maximize the effectiveness of the sales force
• Works cross-functionally to ensure successful execution of key projects and identify opportunities for ongoing process improvements
• Reviews efficiencies and manages field team leaders to maintain customer communication and maximize field team effectiveness.
• Identifies, documents, and implements opportunities for continuous improvement.
• Leads through a positive and hands on culture while mitigating issues that may arise in different stages of the design, permitting and installation process.
• All other duties as assigned by manager.

Requirements

• Minimum 3+ years of sales operations and management experience, within industry or similar preferred
• Demonstrated aptitude for analytics with in-depth Excel knowledge
• Commitment to excellence and high standards
• Ability to exercise strong organizational, problem-solving, and analytical skills
• Ability to demonstrate excellent customer service and interpersonal skills with customers, colleagues and/or suppliers
• Ability to act as a flexible and innovative team player with a roll-up-the-sleeves attitude and a hands-on approach
• Proficiency with CRMs

Benefits:

• Competitive compensation,many positions have opportunity for performance incentives.
• Paid training with the one of the nation’s leaders in solar power.
• Benefits package available including health, vision, dental insurance.
• Attractive vacation, sick and holiday pay.
• Life insurance offered and provided.
• 401(k) savings plan.
• Employee referral program.
• Career path opportunities for top performers.
• Rapid growth and opportunity with a locally owned, nationally backed company.

Equal Opportunity Employer, including disabled and veterans.