Construction Office Coordinator

Archadeck of NW Philadelphia; Bellevue (WA); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Job summary

Archadeck Outdoor Living is seeking an organized, customer-focused Construction Office Coordinator to support our Owner and Production Team. You will coordinate project administration, maintain homeowner communications, and help move projects from scheduling through completion.

The ideal candidate is highly organized, communicates professionally, enjoys building relationships, and takes pride in keeping projects on schedule while informing customers every step of the way.

Qualifications

• Minimum of 3–5 years of administrative, office management, project coordination, or operations support experience.
• Construction, remodeling, or home services experience preferred.
• Outstanding customer service and relationship management skills.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Exceptional attention to detail and follow-through.
• Proficiency with Microsoft Office and cloud-based software applications.
• Experience with CRM or project management software is a plus.
• Ability to work independently while collaborating effectively with a team.
• Positive attitude, professionalism, and a strong sense of ownership.

Responsibilities

• Support the Owner and Production Team with daily administrative and operational tasks.
• Coordinate construction schedules and maintain project timelines.
• Provide proactive weekly updates to homeowners before construction begins, throughout the building process, and during project closeout.
• Serve as a primary point of contact for homeowners by answering questions, communicating project status, and managing expectations throughout construction.
• Process and track subcontractor and crew payment requests.
• Maintain accurate project documentation and records within our project management software.
• Coordinate permits, inspections, change orders, project documentation, and production files.
• Monitor project progress and communicate scheduling changes or potential delays to customers and the production team.
• Support project closeout activities, warranty documentation, and final customer follow-up.
• Identify administrative or scheduling issues early and work with the production team to keep projects moving forward.
• Assist with additional office and operational responsibilities as assigned.

Skills

Customer service

Communication

Organizational skills

Team collaboration

Problem solving

Tools

Microsoft Office

CRM software

Job description

Benefits

• Opportunity for advancement
• Paid time off
• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary

At Archadeck Outdoor Living, North America's leading designer and builder of custom outdoor living spaces, we create beautiful outdoor environments including custom decks, screened porches, patios, pergolas, pavilions, and outdoor kitchens.

Our reputation has been built on exceptional craftsmanship and an outstanding customer experience. As our business continues to grow, we are looking for an organized, customer-focused professional to join our team.

The Construction Office Coordinator plays a critical role in supporting our Owner and Production Team by coordinating project administration, maintaining strong communication with homeowners, and helping ensure projects move efficiently from scheduling through completion.

We offer competitive pay, a collaborative work environment, opportunities for professional growth, and the chance to work with one of the most respected brands in the outdoor living industry.

Position Overview

The Construction Office Coordinator is responsible for supporting the day-to-day administrative and operational activities of our construction department. This is not a traditional administrative or receptionist position. Instead, this role serves as the operational hub of our production office—coordinating communication, supporting project execution, assisting with scheduling and documentation, and helping deliver an exceptional customer experience from the start of construction through project completion.

This position serves as the primary administrative liaison between our office, production team, subcontractors, and homeowners throughout the construction process. The ideal candidate is highly organized, communicates professionally, enjoys building relationships, and takes pride in helping projects stay on schedule while keeping customers informed every step of the way.

Responsibilities

• Support the Owner and Production Team with daily administrative and operational tasks.
• Coordinate construction schedules and maintain project timelines.
• Provide proactive weekly updates to homeowners before construction begins, throughout the building process, and during project closeout.
• Serve as a primary point of contact for homeowners by answering questions, communicating project status, and managing expectations throughout construction.
• Process and track subcontractor and crew payment requests.
• Maintain accurate project documentation and records within our project management software.
• Coordinate permits, inspections, change orders, project documentation, and production files.
• Monitor project progress and communicate scheduling changes or potential delays to customers and the production team.
• Support project closeout activities, warranty documentation, and final customer follow-up.
• Identify administrative or scheduling issues early and work with the production team to keep projects moving forward.
• Assist with additional office and operational responsibilities as assigned.

Qualifications

• Minimum of 3–5 years of administrative, office management, project coordination, or operations support experience.
• Construction, remodeling, or home services experience preferred.
• Outstanding customer service and relationship management skills.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Exceptional attention to detail and follow-through.
• Proficiency with Microsoft Office and cloud-based software applications.
• Experience with CRM or project management software is a plus.
• Ability to work independently while collaborating effectively with a team.
• Positive attitude, professionalism, and a strong sense of ownership.

What Makes Someone Successful In This Role

• You enjoy creating exceptional customer experiences and building trust with homeowners.
• You communicate proactively and keep everyone informed.
• You are naturally organized and enjoy coordinating people, schedules, and details.
• You anticipate problems and help solve them before they impact the customer.
• You take ownership of your work and follow through on commitments.
• You thrive in a fast-paced, team-oriented environment where no two days are exactly alike.

If you're looking for more than an office job and enjoy being at the center of a fast-moving construction business, we'd love to meet you. As our Construction Office Coordinator, you'll play an essential role in supporting our team, keeping projects organized, and delivering the level of communication and service that sets Archadeck apart.

Compensation: $28.00 - $34.00 per hour

Founded in 1980, Archadeck Outdoor Living is North America’s largest designer and builder of custom decks, porches, patios, sunrooms, outdoor living rooms, outdoor kitchens, fire features and other outdoor living structures. We have built over 135,000 structures and we are focused on design and quality of every project, from beginning to end. Everything from our custom designs and high-quality materials to our proven building process and superior warranties ensures a professional and stress-free experience for our clients.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Archadeck Corporate.