Construction Materials Customer Success Specialist

Convoy Supply Ltd.; Washington (District of Columbia); Vor Ort; USD 35.000 - 55.000; Vollzeit

Benefits dieser Stelle

Employee training and development

Competitive benefits package

Paid time off and holidays

Zusammenfassung

Convoy Supply Ltd. in Washington, DC seeks a Customer Service Specialist to assist customers with building-material procurement, process transactions, and coordinate deliveries with the operations team.

You will educate customers on products, generate supplier orders, and handle payments while maintaining accurate records in a fast-paced setting. A focus on service, integrity, and teamwork is essential.

Qualifikationen

• Experience assisting customers with product procurement – preferably in the building supply and/or construction industry.
• Excellent decision making and ability to take initiative.
• Well organized, strong attention to detail.
• Must be a respectful team player.
• Excellent communication skills in English, spoken Spanish is an asset.

Aufgaben

• Process customer transactions such as orders, quotes, and/or returns.
• Coordinate delivery and/or pick up of customer orders with the operations team.
• Educate customers on different products and their applications.
• Generate, place, and confirm purchase orders with suppliers.
• Receive payment for merchandise or services sold and log sales into the computer; responsible for payments received and adhering all administrative and accounting related procedures.
• Participate in the physical inventory of warehouse materials.

Kenntnisse

Problem solving

Communication skills

Attention to detail

Team player

English language

Spanish

Jobbeschreibung

Convoy Supply Ltd. in Washington, DC seeks a Customer Service Specialist to assist customers with building-material procurement, process transactions, and coordinate deliveries with the operations team.

You will educate customers on products, generate supplier orders, and handle payments while maintaining accurate records in a fast-paced setting. A focus on service, integrity, and teamwork is essential.