Construction Equipment Service Coordinator & Admin

Arnold-Machinery-Company; Phoenix (AZ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid Sick Leave

Paid Vacation

Paid Holidays

Medical Premium for you and family

401K/Roth with company match

Bonus Programs

Job summary

Arnold Machinery is seeking a Service Writer / Admin to coordinate service jobs, verify closures, and assist customers with machinery needs. The role emphasizes accurate documentation, warranty verification, and timely communication with customers.

Ideal candidates have a high school diploma or equivalent, strong Excel/Word skills, and a proactive, detail-oriented approach. Strong organizational abilities and the capacity to manage field service coordination are valuable in this role.

Qualifications

• Proactive attitude with a strong work ethic and ambition.
• Exceptional attention to detail and independent problem-solving.
• Proficiency in Microsoft Excel and Word; solid math skills.

Responsibilities

• Write up, monitor, and review service jobs to ensure proper closures.
• Determine machine warranty status and communicate coverage to customers.
• Ensure repairs are completed within quoted labor hours and manage authorizations.

Skills

Proactive attitude

Attention to detail

Problem solving

Excel

Word

Education

High School Diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Job description

Arnold Machinery is seeking a Service Writer / Admin to coordinate service jobs, verify closures, and assist customers with machinery needs. The role emphasizes accurate documentation, warranty verification, and timely communication with customers.

Ideal candidates have a high school diploma or equivalent, strong Excel/Word skills, and a proactive, detail-oriented approach. Strong organizational abilities and the capacity to manage field service coordination are valuable in this role.