Construction Equipment Counter Sales Specialist

McCann Industries; Addison (IL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Bonus program

401K with Company match

Paid time off

Growth opportunities

Job summary

McCann Industries in Addison, IL is seeking a motivated Counter Service Representative to support customers at the counter and by phone, identify parts, process orders, and promote products. You will help ensure accurate records and contribute to a positive, fast-paced environment.

The role combines sales and service responsibilities, requires a proactive attitude, bilingual Spanish a plus, and prior inside sales or retail experience. We offer growth opportunities and a team-focused culture.

Qualifications

• A strong sense of urgency to provide exceptional customer service and satisfaction.
• Overcomes objections to close sales and fulfill customer needs.
• Excellent verbal and written communication skills.

Responsibilities

• Actively engages with counter and phone customers to identify parts or services and provide timely solutions.
• Drive sales by identifying related products and promotions.
• Resolve problems to ensure customer satisfaction and policy adherence.
• Workload split: 50% customer interaction, 30% operations, 10% culture, 10% back office.

Skills

Customer service

Sales

Communication

Education

High school diploma or GED

Job description

McCann Industries in Addison, IL is seeking a motivated Counter Service Representative to support customers at the counter and by phone, identify parts, process orders, and promote products. You will help ensure accurate records and contribute to a positive, fast-paced environment.

The role combines sales and service responsibilities, requires a proactive attitude, bilingual Spanish a plus, and prior inside sales or retail experience. We offer growth opportunities and a team-focused culture.