Construction Defect Adjuster

Sedgwick Claims Management Services Ltd; Georgia; Hybrid; USD 70,000 - 110,000; Full time

Job summary

Sedgwick in Georgia seeks a Senior Claims Adjuster to handle complex auto, homeowners, and excess liability claims, evaluating coverage, liability, and damages with a client‑focused approach and rigorous attention to detail. You will analyze exposures and coordinate with investigators, while ensuring compliance with state laws and company policies.

You will manage defense counsel in litigation, draft clear coverage letters, maintain accurate reserves, and drive timely resolutions while

Qualifications

• Bachelor's degree or higher preferred.
• Eight years of related experience in personal and commercial lines.
• Licensing such as CPCU, AIC, ARM preferred.

Responsibilities

• Adjusts complex auto, home, and excess liability claims.
• Evaluates coverage, liability and damages; develops settlement plans.
• Manages defense counsel and coordinates litigation.
• Drafts coverage letters and maintains reserves.

Skills

Client-focused

Analytical thinking

Negotiation

Communication skills

Team collaboration

Travel readiness

Education

Bachelor's degree

Licensing (CPCU/AIC/ARM) preferred

Tools

Microsoft Office

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Construction Defect Adjuster

PRIMARY PURPOSE

Handles complex, technically challenging claims on automobile, homeowner, and excess liability policies. Adjusts claims with complex coverage issues involving liability, damages, evidence, or other complex legal issues, while providing an exceptional customer experience.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

Adjusts claims that arise on Automobile, Homeowner and Excess Liability policies. Develops exposures and evaluates injury claims based on damages, the insurance contract, company policies, and applicable state laws. Investigates and evaluates coverage, liability and damages in handling of claims involving serious and catastrophic injuries, coverage, and other legal issues. Ensures timely referral of suits to counsel and evaluates changes in exposure through the course of discovery, considering costs and strategic plan of actions to prepare for trial or determine settlement capability. Responsible for managing defense counsel in litigation of serious and complex claim, litigated claims as well as complex coverage scenarios; manages defense counsel in litigation of serious and complex claims. Formulates effective plans to bring the claims to resolution while focusing on indemnity and expense leakage. Evaluates coverage and drafts coverage letters to include both reservation of rights and coverage denials. Maintains proper reserves on all pending claims.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

Performs other duties as assigned. Travel as required.

QUALIFICATIONS

• Education & Licensing Bachelor's degree from an accredited college or university preferred. State mandated adjusting licenses as required. Insurance designations such as CPCU, AIC, ARM preferred.
• Experience Eight (8) years of related experience to include experience in personal lines claims, evaluating coverage and drafting coverage letters to include both reservation of rights and coverage denials, or equivalent combination of education and experience required. Experience with commercial lines claims and litigation in multiple states preferred.
• Skills & Knowledge Exposure to and knowledge of affluent market segment
• Strong knowledge of tort theories, legal concepts, negotiation strategies, and litigation management
• Excellent oral and written communication skills, including presentation skills
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Excellent interpersonal skills
• Excellent negotiating skills
• Ability to create and complete comprehensive, accurate and constructive written reports
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations. Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines. Physical: Computer keyboarding, travel as required. Auditory/Visual: Hearing, vision and talking

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com