Construction Claims Manager — Remote/Travel 10–20%

Turner Construction Company; Dallas (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

Turner Construction Company’s TSIB - Risk Services seeks an experienced Claims Manager to oversee complex construction-related claims, including general liability, builders' risk, and property damage, with emphasis on labor law, litigation management, and strategy. The role partners with directors, safety teams, and insurers.

Candidates should bring deep claims experience, multi-jurisdictional handling, and strong negotiation and analytical skills; JD welcomed but not required; travel 10-20%.

Qualifications

• Years of construction claims experience, gained at a carrier, broker, TPA, owner, or large contractor.
• Demonstrated experience managing litigated, high-severity construction claims.
• Strong background in litigation oversight, defense counsel management, and claim strategy development.
• Working knowledge of builders' risk, construction defect, contractual risk transfer, and multi-layer insurance programs.
• Proven negotiation, analytical, and coverage evaluation skills.
• Juris Doctor or prior legal experience welcomed but not required.
• Workers Compensation claim experience welcomed but not required.
• Ability to advise and partner with project executives, Safety leaders, and senior client stakeholders.
• Highly organized, analytical, and capable of managing multiple complex matters simultaneously.

Responsibilities

• Manage a portfolio of complex construction-related claims, including: construction general liability and bodily injury.
• Builders' risk and property damage claims.
• Multi-jurisdictional and layered insurance programs (OCIP/CCIP).
• Direct and oversee litigation strategy from inception through resolution, including early case assessment, defense counsel selection, discovery coordination, expert strategy, motion practice, mediation, and trial preparation.
• Evaluate liability, damages, coverage, and contractual risk transfer to develop defensible, outcome-driven resolution strategies.
• Oversee high-severity and catastrophic claims through litigation, mediation, arbitration, or settlement.
• Serve as primary claims liaison between Turner Construction, Owner developers, insurers, TPAs, defense counsel, and brokers.
• Advocate with carriers on reserving, coverage positions, settlement authority, and litigation posture.
• Partner with the Regional Director of Claims on defense and coverage counsel selection, performance oversight, and escalation strategy.
• Participate in mediations, trials, and high-level claim strategy discussions as needed.
• Act as claims subject-matter expert to Turner project teams, Safety professionals.
• Support incident response, investigation strategy, and evidence preservation in coordination with field teams.
• Provide practical, litigation-informed guidance to help reduce exposure and improve claim defensibility on active projects.
• Participate in project, Safety, and operations meetings as a claims and litigation resource.
• Analyze claim trends, reserve adequacy, and loss drivers across Midwest- Western Region portfolio.
• Prepare and present claim summaries, litigation assessments, and loss analyses to TSIB and client leadership.
• Identify opportunities for early resolution, cost containment, and continuous improvement.
• Serve as a technical resource and mentor to Claims Analysts and Claims Coordinators.
• Collaborate across TSIB Claims, Risk, Safety, Legal, and Operations teams.
• Contribute to the development and refinement of TSIB's claims and litigation management best practices.

Skills

Construction claims experience

Litigation oversight

Negotiation

Analytical

Coverage evaluation

Leadership

Multi-jurisdictional claims

Education

Juris Doctor or equivalent

Job description

Turner Construction Company’s TSIB - Risk Services seeks an experienced Claims Manager to oversee complex construction-related claims, including general liability, builders' risk, and property damage, with emphasis on labor law, litigation management, and strategy. The role partners with directors, safety teams, and insurers.

Candidates should bring deep claims experience, multi-jurisdictional handling, and strong negotiation and analytical skills; JD welcomed but not required; travel 10-20%.