Construction Billing & AR Specialist

McKenney's; Atlanta (GA); On-site; USD 45,000 - 60,000; Full time

Job summary

McKenney’s in Atlanta and Charlotte is seeking a detail‑oriented Billing Support professional to manage high volumes of service billing with accuracy. You will work with account managers, customers, and technicians to gather information, resolve issues, and ensure AR deadlines are met.

Join a team focused on continuous improvement, data integrity, and a strong customer experience. Proficiency in Salesforce and MS Office is valued, along with a 2-4 year college degree and construction industry

Qualifications

• Three years of experience in a dispatch/customer service or accounting-related position.
• Experience with Microsoft Word, Excel, Outlook, and Adobe PDF.
• High school diploma or GED.

Responsibilities

• Review service work order documentation and provide billing information to account managers for approval.
• Communicate with account managers and customers to request information needed to complete billing.
• Review unbilled reports and address issues to meet AR deadlines.
• Submit and send invoices to customers following billing requirements.
• Communicate with customers, account managers, technicians, and other departments to resolve billing issues.
• Provide updates on invoices aging over 30 days.
• Lead monthly meetings with account managers to review aging invoices.
• Become a subject matter expert on specialty customer requirements and portals.
• Collaborate with the account management team to support billing documentation requests.
• Perform data management and use reporting tools to identify and correct problems.
• Support efforts to simplify and enhance the customer experience.
• Use Salesforce to research customer details and work order information.
• Review, edit, and send customer proposals and service maintenance contracts.
• Be a managing member of the BSD Correspondence mailbox.
• Perform other BSD Support Team duties as needed.

Skills

Detail-oriented

Strong communication

Team player

Time management

Customer service

Education

Two or Four Year College Degree

Tools

Salesforce

Microsoft Office

Job description

McKenney’s in Atlanta and Charlotte is seeking a detail‑oriented Billing Support professional to manage high volumes of service billing with accuracy. You will work with account managers, customers, and technicians to gather information, resolve issues, and ensure AR deadlines are met.

Join a team focused on continuous improvement, data integrity, and a strong customer experience. Proficiency in Salesforce and MS Office is valued, along with a 2-4 year college degree and construction industry