Construction Billing & AR Specialist

Mckenney; Atlanta (GA); On-site; USD 48,000 - 64,000; Full time

Job summary

McKenney’s is seeking a Billing/BSD Support Team member to handle high-volume service billing with accuracy for the Atlanta and Charlotte divisions. You will review work orders, liaise with account managers and customers, and ensure timely invoicing and billing documentation.

The role requires 3+ years in dispatch/customer service or accounting-related work, proficiency with Word/Excel/Outlook and Salesforce, and a strong focus on accuracy and customer experience.

Qualifications

• Three years of experience in a dispatch/customer service or accounting-related position.
• Experience with Microsoft Word, Excel, Outlook, and Adobe PDF.

Responsibilities

• Review service work order documentation and provide billing information to account managers for approval.
• Communicate with account managers and customers to request information to complete the billing process.
• Review unbilled reports and act on outstanding issues to meet AR deadlines.
• Submit and send invoices to customers following billing requirements.
• Collaborate with customers, account managers, technicians, and other departments to resolve billing issues.
• Provide updates on invoices aging over 30 days.
• Lead monthly meetings with account managers to review aging invoices.
• Become a subject matter expert on customer-specific billing portals.
• Support customer requests for billing documentation from the account management team.
• Perform data management and use reporting tools to identify and fix problems.
• Support efforts to enhance the customer experience.

Skills

Billing and data accuracy

Team player

Detail-oriented

Communication

Education

High school diploma or GED

College degree preferred

Tools

Microsoft Word

Excel

Outlook

Adobe PDF

Salesforce

Job description

McKenney’s is seeking a Billing/BSD Support Team member to handle high-volume service billing with accuracy for the Atlanta and Charlotte divisions. You will review work orders, liaise with account managers and customers, and ensure timely invoicing and billing documentation.

The role requires 3+ years in dispatch/customer service or accounting-related work, proficiency with Word/Excel/Outlook and Salesforce, and a strong focus on accuracy and customer experience.