Consolidated Collector Reader - Minneapolis, MN

Xcel Energy; Minneapolis (MN); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401(k) plan

Pension

Job summary

Xcel Energy is seeking a Consolidated Collector – Reader based in Minneapolis, MN. This field role involves meter reading (traditional and van-based) and collections duties, requiring driving a company van and interacting with customers in varying weather. Most work is outside the office, with after-hours calls possible.

You will handle meter readings, verify usage, and communicate options including energy assistance as needed. The role emphasizes safety and reliable service in all conditions.

Qualifications

• High School diploma or equivalent required.
• Valid driver’s license required.
• Good communication and teamwork skills.
• Ability to work independently and read maps.

Responsibilities

• Read electric and/or gas meters, enter readings into handheld device.
• Perform traditional or van automated meter reading.
• Disconnection/reconnection of services and delinquent account collection.
• Interact with customers and maintain safe vehicle operation.

Skills

Reading maps

Communication

Teamwork

Independent work

Education

High School diploma or equivalent

Tools

CRS

FMCA

Job description

Xcel Energy (NASDAQ: XEL) is a leading energy provider and Fortune 500 company, dedicated to serving millions of electricity and natural gas customers across eight states: Minnesota, Colorado, Wisconsin, Michigan, North Dakota, South Dakota, New Mexico and Texas. We make energy work better for our customers, helping them thrive every day. That means always raising the bar - delivering better service and providing more reliable, resilient, and sustainable energy.Xcel Energy is a place where you’ll have opportunities to grow, expand your skills, and help lead the clean energy transition. We offer meaningful rewards, recognition, and support to help you build your career and make an impact - both on the job and beyond. Most importantly, it means you’ll be joining a company that knows employees are the driving force behind its success and is committed to helping you be your best.We anticipate the need for one or more Consolidated Collector – Reader(s) within the Meter Reading Department at the Marshall Operations Center in Minneapolis, MN. The starting rate of pay for this position is $29.59 hourly. The position will be posted for 10 Working Days from October 19, 2026, to October 30, 2026.SummaryThis is a full-time, benefited position.As a Consolidated Collector – Reader, you will perform credit collection and meter reading duties.You may perform traditional or van automated meter reading. Traditional meter reading requires that you accurately read and/or probe electric and/or gas meters and enter readings into a handheld processor for commercial and residential accounts. Additionally, you may perform automated van meter reading which requires you to operate a specially equipped company van to obtain electronic meter readings as you drive close to meters. You will be responsible for the safe operation of the van in varying weather conditions, reporting needed maintenance and keeping the van neat and clean.Collection work requires the disconnection and/or reconnection of electric services and the disconnection of gas services, collections of delinquent accounts, check seals, and follow-up on self-reconnects. Plus, ascertaining meter information for idle meters, high or low usage accounts, meter locations and addresses, billing rates, usage verification, verify as correct or identify required actions. You will inform customers of the right to file inability to pay protection during cold weather months and refer them to agencies for energy assistance.This is a field position, 80% of the time you will be working outside of the office. This position requires customer interaction and responsibility to always project a positive company image. Additionally, you will be an important member of the Xcel Energy team and interact with technicians to keep the provision of electrical and/or gas services safe and economical. Hours worked will be during the normal business day and occasionally after hours or on weekends as needed.This is but a synopsis of the variety of duties you will perform.RequiredHigh School diploma or equivalentValid driver's licenseMust have good communication and teamwork skillsDemonstrated ability to work independentlyMust be able to read and follow mapsMust be able to walk for extended periods of time through various terrainRequires participation in after-hour emergency callouts in variable weather conditionsMust be committed to working safely and in compliance with all company safety rulesPreferredFamiliarity and experience with Customer Resource System (CRS), Field Collector MobileApplication (FMCA), credit cycles, meter reading, and/or utility regulationKnowledge of road/street locations of service areaElectric and/or gas training or similar work experiencePrevious customer service experience and mathematical aptitudeOur culture is grounded in shared values and employee commitments that guide how we work, support one another, and grow together.Our ValuesConnected, Committed, Trustworthy, SafeOur Employee CommitmentsWork that makes a differenceA team you can count ofOpportunities to growRewards that help you thriveXcel Energy provides job applicants reasonable accommodations for disabilities throughout the application process. If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form.BargainingThe anticipated starting base pay for this position is: $29.59 per hourThis position is eligible for the following benefits: Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Flexible Spending Account, Health Care Flexible Spending Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Vacation, Holidays, Additional days off, Sick Time, Volunteer Paid Time Off (VPTO)Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information.Deadline to Apply: 10/30/26EEO is the Law (PDF) | Equal Opportunity Statement (PDF) | Employee Rights (PDF)All Xcel Energy employees and contractors share responsibility for protecting the company's information and systems by adhering to cybersecurity policies, standards, and best practices, recognizing that cybersecurity is everyone's responsibility.Accessibility StatementXcel Energy endeavors to make https://www.xcelenergy.com and https://jobs.xcelenergy.com accessible to any and all users. If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form. For any other application related questions, including application follow-ups or technical issues, please use our Recruiting Assistance, Electra, for assistance. Electra can be found in the lower right-hand corner of our Xcel Energy Careers site.