Consolidated Collector Reader - Minneapolis, MN

Xcel Energy Inc; Minneapolis (MN); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Medical/Pharmacy Plan

Dental

Vision

Life Insurance

401(k) plan

Vacation

Holidays

Sick Time

Transit programs

Pension

Job summary

Xcel Energy Inc. is seeking a Consolidated Collector – Reader at the Marshall Operations Center in Minneapolis, MN. The role covers meter reading and credit collection with traditional or van-based readings, primarily in the field and with strong customer interaction.

The position is full-time with benefits, requires a valid driver’s license and safety focus, and offers an hourly starting wage of $29.59. Work hours are during normal business days, with possible after-hours or weekend shifts.

Qualifications

• High School diploma or equivalent.
• Valid driver's license.
• Good communication and teamwork skills.
• Ability to read and follow maps.
• Able to walk extended distances through various terrain.
• Willingness to participate in after-hour emergency callouts.
• Commitment to safety and company rules.

Responsibilities

• Read electric and gas meters and enter readings into handheld device.
• Perform traditional or van-based meter readings.
• Disconn/Reconn electric or gas services for delinquent accounts.
• Identify meter locations, readings, and billing rates.
• Inform customers about inability-to-pay protections during cold months.
• Work 80% in the field and interact with customers.
• Coordinate with field technicians to ensure safe service delivery.

Skills

Good communication

Teamwork

Read maps

Customer interaction

Independence

Walking long distances

Safety awareness

Education

High School diploma or equivalent

Tools

CRS familiarity

Field Collector Mobile

FMCA

Job description

Xcel Energy(NASDAQ:XEL)is a leading energy providerand Fortune 500company,dedicated toserving millions ofelectricity andnaturalgascustomersacross eight states:Minnesota, Colorado, Wisconsin, Michigan, North Dakota, South Dakota,New Mexicoand Texas.We make energy work better forourcustomers, helping them thrive every day. That means always raising the bar-delivering better service and providing more reliable, resilient,and sustainable energy.

We anticipate the need for one or more Consolidated Collector – Reader(s) within the Meter Reading Department at the Marshall Operations Center in Minneapolis, MN. The starting rate of pay for this position is $29.59 hourly. The position will be posted for 10 Working Days from October 19, 2026, to October 30, 2026.

Summary

This is a full-time, benefited position.

As a Consolidated Collector – Reader, you will perform credit collection and meter reading duties.

You may perform traditional or van automated meter reading. Traditional meter reading requires that you accurately read and/or probe electric and/or gas meters and enter readings into a handheld processor for commercial and residential accounts. Additionally, you may perform automated van meter reading which requires you to operate a specially equipped company van to obtain electronic meter readings as you drive close to meters. You will be responsible for the safe operation of the van in varying weather conditions, reporting needed maintenance and keeping the van neat and clean.

Collection work requires the disconnection and/or reconnection of electric services and the disconnection of gas services, collections of delinquent accounts, check seals, and follow-up on self-reconnects. Plus, ascertaining meter information for idle meters, high or low usage accounts, meter locations and addresses, billing rates, usage verification, verify as correct or identify required actions. You will inform customers of the right to file inability to pay protection during cold weather months and refer them to agencies for energy assistance.

This is a field position, 80% of the time you will be working outside of the office. This position requires customer interaction and responsibility to always project a positive company image. Additionally, you will be an important member of the Xcel Energy team and interact with technicians to keep the provision of electrical and/or gas services safe and economical. Hours worked will be during the normal business day and occasionally after hours or on weekends as needed.

This is but a synopsis of the variety of duties you will perform.

Required

• High School diploma or equivalent
• Valid driver's license
• Must have good communication and teamwork skills
• Demonstrated ability to work independently
• Must be able to read and follow maps
• Must be able to walk for extended periods of time through various terrain
• Requires participation in after-hour emergency callouts in variable weather conditions
• Must be committed to working safely and in compliance with all company safety rules

Preferred

• Familiarity and experience with Customer Resource System (CRS), Field Collector Mobile
• Application (FMCA), credit cycles, meter reading, and/or utility regulation
• Knowledge of road/street locations of service area
• Electric and/or gas training or similar work experience
• Previous customer service experience and mathematical aptitude

Our culture is grounded in shared values and employee commitments that guide how we work, support one another, and grow together.

Our Values

Connected, Committed, Trustworthy, Safe

Our Employee Commitments

• Work that makes a difference
• A team you can count of
• Opportunities to grow
• Rewards that help you thrive

Xcel Energy provides jobapplicantsreasonable accommodations for disabilitiesthroughout the application process. If youare in need ofanaccommodationto complete the application process, now or at any time in the future, please complete the Applicant Accommodation RequestForm.

Bargaining

The anticipated starting base pay for this position is: $29.59 per hour

This position is eligible for the following benefits:

• Medical/Pharmacy Plan
• Dental
• Vision
• Life Insurance
• Dependent Care Flexible Spending Account
• Health Care Flexible Spending Account
• Health Savings Account (HSA) (if enrolled in eligible health plan)
• Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
• Short-term disability (STD)
• Long-term disability (LTD)
• Employee Assistance Program (EAP)
• Fitness Center Reimbursement (if enrolled in eligible health plan)
• Tuition reimbursement
• Transit programs
• Employee recognition program
• Pension
• 401(k) plan
• Vacation
• Holidays
• Additional days off
• Sick Time
• Volunteer Paid Time Off (VPTO)

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information.

Deadline to Apply: 10/30/26

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Accessibility Statement

Xcel Energy endeavors to make https://www.xcelenergy.com and https://jobs.xcelenergy.com accessible to any and all users. If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form. For any other application related questions, including application follow-ups or technical issues, please use our Recruiting Assistance, Electra, for assistance. Electra can be found in the lower right-hand corner of our Xcel Energy Careers site.