Console Operator - RWMC

CharterCARE of Rhode Island; Providence (RI); On-site; USD 38,000 - 47,000; Full time

Job summary

CharterCARE Roger Williams Medical Center in Providence, RI seeks an Administrative Support Worker for a full-time, varied shift position. You will handle inbound and outbound calls, dispatch reports for system troubles, and collect details for messages to Medical Staff and on-call physicians.

Ideal candidates have a high school diploma (or equivalent); some business training is preferred, and prior console operator experience is a plus. Location is on-site at the medical center.

Qualifications

• High school diploma or equivalent.
• Some formalized business training preferred.
• Prior console operator experience preferred.

Responsibilities

• Process incoming telephone calls, and outgoing calls via an electronic console.
• Dispatches reports to failures/troubles in the communication systems/network.
• Obtain pertinent information for messages for Medical Staff and on-call physicians.
• Locates on-call and in-house medical and hospital staff members utilizing various communication systems.

Education

High school diploma or equivalent

Business training preferred

Job description

CharterCARE Roger Williams Medical Center · 8470-Communications Providence , RI

Administrative support workers Full Time regular (64-80 hrs) , Varied Shift , Varied

Summary: Process incoming telephone calls, and outgoing calls via an electronic console. Dispatches reports to failures/troubles in the communication systems/network. Obtain pertinent information for messages for Medical Staff and on-call physicians. Locates on-call and in-house medical and hospital staff members utilizing various communication systems.

Education: High school graduate or equivalent. Some formalized business training preferred.

Experience: Prior experience as Console Operator preferred.