Conservation Program Specialist (Austin Energy employees only)

City of Austin, Texas; Austin (TX); On-site; Full time

Job summary

An established industry player is seeking a Conservation Program Specialist to enhance energy efficiency initiatives. This role involves coordinating incentive programs, analyzing energy usage, and educating customers on conservation measures. Ideal candidates will possess strong communication skills and a background in environmental studies. Join a dedicated team committed to promoting sustainable practices and making a positive impact in the community. Enjoy a competitive salary, comprehensive benefits, and the opportunity to contribute to innovative energy solutions.

Benefits

Health and Welfare Benefits

Paid Leave

Competitive Retirement Plan

Career Development Opportunities

Qualifications

• Bachelor’s degree in related field with 4 years experience required.
• Valid Driver's License is mandatory.

Responsibilities

• Implement conservation programs and analyze energy/water usage data.
• Educate customers on energy efficiency and perform field audits.

Skills

Energy Efficiency

Customer Service

Data Analysis

Communication Skills

Negotiation

Multitasking

Team Leadership

Education

Bachelor's degree in Environmental Studies

Master's degree (substitutes for experience)

Tools

Microsoft Excel

Customer Databases

Job description

Conservation Program Specialist (Austin Energy employees only)

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button.

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Position Information

Posting Title: Conservation Program Specialist (Austin Energy employees only)

Job Requisition Number: AE504064

Position Number: 107709

Job Type: Full-Time

Division Name: Customer Care

Minimum Qualifications

• Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Architecture, Business, Environmental Studies, Natural Science, Planning, and Resource Management or in a related field, plus four (4) years of related experience.
• Masters degree may substitute for two (2) years of the required experience.
• Experience may substitute for education up to a maximum of four (4) years.

Licenses or Certifications:

• Valid Driver's License.

Notes to Applicants

This position assists in the coordination of incentive and rebate programs, including database updates; responds to customer and contractor inquiries; application verification; customer service; and general support of Austin Energy residential, multifamily, and commercial energy efficiency programs.

Working with Austin Energy provides health and welfare benefits such as low-cost medical, dental, vision, paid leave, a competitive retirement plan, career development, and more. For more information, please click HERE.

Employment Application

• The City of Austin employment application is an official document; incomplete applications will not be considered.
• The Employment Record should include job titles, employment dates, duties, functions, and responsibilities for each position.
• Starting salary will be based on relevant experience.
• Responses to the Supplemental Questions should be reflected on the application.
• Detail all current and previous employment for qualification consideration.
• Resumes will not be accepted, and statements like “see résumé” are not acceptable. Use “N/A” where applicable.
• Applications may close any time after 7 days from initial posting; once closed, applications cannot be changed.

Additional Requirements

Verification of education will be required for top candidates, including proof from an accredited institution. Military/veterans must provide DD-214. A criminal background check is required.

Additional Information

Employees in Good Standing within the department/division that the position resides in and meeting minimum qualifications will be included in the initial interview. Good Standing status will be re-verified at the Top Candidate Selection phase.

Veterans must provide DD-214 for interview preference. The top candidate will undergo a minimum 7-year criminal history background check.

Driving Requirement

This position requires a valid driver’s license or the ability to obtain one by hire date. External hires must meet the City of Austin’s Driver Record Evaluation requirements, with no more than three moving violations or six evaluation points in 36 months.

Pay Range: $27.41 – $33.30

Hours

Monday – Friday; 8:00 a.m. – 5:00 p.m.

Job Close Date

05/21/2025

Category

Professional

Location

4815 Mueller Blvd (AE Headquarters)

Preferred Qualifications

• Experience in residential, multifamily, or commercial energy efficiency or conservation programs.
• Experience reviewing customer rebate or incentive applications.
• Experience developing energy efficiency or conservation program documents.
• Customer service and outreach experience.
• Intermediate Microsoft Excel skills.
• Experience with customer databases.

Duties, Functions, and Responsibilities

Essential duties may include:

• Implementing conservation programs in various settings.
• Analyzing energy/water usage data and recommending conservation measures.
• Inspecting buildings and systems for efficiency and recommending improvements.
• Preparing audit reports and job specifications.
• Educating customers and contractors on energy efficiency.
• Performing field audits and inspections for rebate eligibility.
• Coordinating with contractors and ensuring program compliance.
• Promoting conservation programs through outreach and community events.

Knowledge, Skills, and Abilities

Must demonstrate knowledge of energy/water technologies, codes, safety, and department initiatives. Skills in communication, multitasking, software use, data analysis, negotiation, and team leadership are required. Ability to establish good working relationships is essential.

Other Information

This position requires a criminal background check, and the candidate must acknowledge this requirement.