Business Process Specialist (For City of Austin Employees Only)

Careers In Government; Austin (TX); Hybrid; Full time

Job summary

An established industry player is seeking a Business Process Specialist to support the City of Austin's Planning Department. This role involves coordinating agendas for city council meetings, liaising with municipal boards, and assisting in project management. The ideal candidate will possess strong analytical skills and the ability to communicate effectively with various stakeholders. Join a dedicated team that plays a crucial role in shaping the city's development and planning processes. If you are passionate about public service and have the required qualifications, this is a fantastic opportunity to make an impact in your community.

Qualifications

• Bachelor’s degree required with related experience or equivalent.
• Strong skills in data analysis, project management, and communication.

Responsibilities

• Coordinate agendas and support for city planning meetings.
• Assist in planning and executing various operational projects.

Skills

Project Management

Data Analysis

Communication Skills

Research Methodologies

Problem Solving

Education

Bachelor’s Degree

Tools

Legistar

BCIC Software

Project Planning Software

Job description

Business Process Specialist (For City of Austin Employees Only)

Minimum Qualifications

• Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year experience related to the job.
• Experience may be substituted for education up to a maximum of four (4) years.

Licenses or Certifications:
None

Notes to Applicants

Additional duties, functions and responsibilities specific to this position will include, but are not limited to:

• Serve as the agenda coordinator for the Planning department to the City Council.
• Serve as staff liaison to the Planning Commission and Zoning and Platting Commission. This function includes reviewing backup for meetings, drafting agendas, taking minutes, compiling backup, and scheduling and logistic support for meetings.
• Serve as assistant to the manager of the Current Planning Division of the Planning department.

IMPORTANT

A detailed, complete online City of Austin employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position.

A cover letter and resume must be submitted but will not substitute for a complete online City of Austin employment application.

Employment history dates must include month and year. Please verify that the employment history, dates, month, and year, on your resume exactly match the online employment application.

Pay Range
$29.23 - $36.54

Hours
Monday through Friday
8:00 a.m. - 5:00 p.m.
Additional hours evenings and/or weekends may be required based on business needs.

• Teleworking opportunities may be available for this position depending on business needs.

Job Close Date: 02/04/2025

Type of Posting: Reserved for City Employees

Department: Planning Department

Regular/Temporary: Regular

Grant Funded or Pooled Position: Not Applicable

Category: Professional

Location: 6310 Wilhelmina Delco Drive

Preferred Qualifications

• Experience working with municipal boards and commissions.
• Experience preparing agendas for appointed and elected bodies.
• Experience in the land use planning field.
• Experience with Legistar and BCIC software.

Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

1. Assists in planning, executing and closing projects in a variety of operational and/or administrative situations related to specific assignments/areas.
2. Develops and maintains databases to support data analysis and research findings for business projects.
3. Assists in preparation of recommendations for implementation of new or revised policies, procedures, and/or process changes/improvements.
4. Writes reports that summarize findings, data collection techniques, implementation options, etc.
5. Establishes project schedules using project planning software/tools, updates and maintains project status reports. Communicates project/process status.
6. Conducts research, analyzes trends, determines accuracy and relevancy of data/information, and uses sound judgment to evaluate alternatives.
7. Facilitates and documents meetings, action items, and processes using flowcharting methodologies.
8. Maintains positive working relationships with managers, supervisors, employees and other stakeholders to gain their cooperation and support.

Knowledge, Skills and Abilities

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of business strategies, objectives, planning, development and management processes and process improvement.
• Knowledge of research methodologies, cost/benefit analysis, statistics and financial modeling.
• Knowledge of applicable City of Austin, state and federal statutes, ordinances and codes.
• Knowledge of performance measures, quality improvement programs and project management methods.
• Skill in oral and written communication using a variety of formats including: print communication, electronic format, presentations and telephonic.
• Skill in using computers and related software applications.
• Skill in data analysis and problem solving.
• Ability to quickly recognize and analyze irregular data and situations.
• Ability to work independently and with teams.

Criminal Background Investigation
This position has been approved for a Criminal Background Investigation.

EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call [phone] or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * The minimum qualifications for the Business Process Specialist position is graduation from an accredited four-year college or university with major coursework in a field related to the job, plus one (1) year experience related to the job. Experience may be substituted for education up to a maximum of four (4) years. Do you meet these qualifications?
  • Yes
  • No
• * Are you a current City of Austin employee?
  • Yes
  • No
• * Please describe your experience working with municipal boards and commissions.
  (Open Ended Question)
• * Please describe your experience preparing agendas for appointed and elected bodies.
  (Open Ended Question)
• * Please describe your experience in the land use planning field.
  (Open Ended Question)
• * Please describe your experience with Legistar and BCIC Software.
  (Open Ended Question)

Optional & Required Documents

Required Documents: Cover Letter, Resume
Optional Documents