Connors 8 North Unit Coordinator BWH

massgeneralbrigham; Boston (MA); On-site; USD 26,000 - 37,000; Part time

Job summary

Mass General Brigham in Boston seeks an Administrative Support professional to assist inpatient units and hospital-wide staff. The role coordinates patient flow, schedules tests, and enters admissions, discharges, and transfers into the EMR system, serving as a liaison between patients, families, and clinicians.

Per Diem, onsite at 45 Francis Street, requires 1–2 years of admin experience, a high school diploma or associate degree, and strong MS Office skills.

Qualifications

• Proficiency with MS Office and standard office procedures.
• Ability to proofread and edit written documents; strong written communication.
• Experience providing administrative support in a clinical or hospital setting preferred.

Responsibilities

• Provide clerical support to unit-based and hospital-wide staff.
• Greet patients and visitors in a professional manner.
• Manage information at central nursing stations and units.
• Schedule consultations, tests, and patient transport; coordinate with departments.
• Enter admissions, discharges, and transfers into EMR accurately.
• Coordinate equipment, services, and supplies with ancillary departments.
• Assist manager with payroll duties or scheduling of staff as needed.

Skills

MS Office

Communication

Time management

Interpersonal skills

Education

High School Diploma or Associate's Degree

Tools

Office equipment

Job description

Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors and the clinicians. Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers. Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department. Does this position require Patient Care?

Essential Function

• Performs clerical and other duties to assist in the general administration of the floor or unit.
• Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.
• Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.
• Schedules consultations, tests, procedures, and patient transport to other departments.
• Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput.
• Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
• May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department.

Qualifications

Education

High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree? No

Licenses and Credentials

• Certified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred

Experience

• Administrative support experience 1-2 years required

Knowledge, Skills and Abilities

• Proficiency with office procedures and equipment, i.e., filing, copying, scanning, printing, and faxing.
• Proficiency in MS Office.
• Ability to proofread and edit written documents.
• Ability to use the phone system.
• Managing one's own time and the time of others.
• Strong verbal & written communication skills.
• Strong interpersonal, written, and oral skills.
• Ability to use standard office equipment.
• Familiarity with medical terminology.

Remote Type

Onsite

Work Location

45 Francis Street

Scheduled Weekly Hours

0

Employee Type

Per Diem

Work Shift

Rotating (United States of America)

Pay Range

$18.58 - $26.58/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodat