Connections Coordinator / Per Diem - Stronger Families

Hartford HealthCare; Hartford (CT); On-site; USD 42,000 - 64,000; Full time

Job summary

Hartford HealthCare’s Connecticut office seeks a Connections Coordinator for the Stronger Families, Stronger Future program. You will screen families prenatally/postnatally, provide ongoing support, and coordinate referrals to home visiting services, prenatal groups, and community resources.

Responsibilities include data entry in EPIC/ECIS, collaborating with social workers, and recruiting families for bilingual prenatal groups. A stable role within Connecticut’s leading health network.

Qualifications

• High School Diploma required; Associate degree preferred in health services
• 2+ years in human services or working with infants/toddlers families
• Experience with hospital EPIC systems and community-based services preferred
• Bilingual English/Spanish encouraged

Responsibilities

• Screen prenatal/postnatal families using standardized tools to identify needs
• Provide follow-up calls for 3–6 months postpartum with emotional support and resource access
• Enter and maintain screening data in ECIS, APRICOT 360 and EPIC; prepare weekly/quarterly reports
• Collaborate with hospital social workers to connect families with community services
• Build connections to parenting resources within the site and refer to statewide programs
• Recruit families for prenatal groups; manage attendance and evaluations

Skills

Eligibility screening

Referral coordination

Communication

Data entry

Microsoft Excel

EPIC system

Education

High School Diploma

Associates Degree in Health Services

Tools

ECIS database

APRICOT 360

EPIC

Job description

Location Detail: 111 Park St Hartford - HH (10012)

Work where every moment matters.

Every day, more than 40,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

Hartford Hospital is one of the largest and most respected teaching hospitals in New England. We are a Level 1 Trauma Center that provides cutting edge treatment to its patients. This is made possible by being home to the largest robotic surgery center in the Northeast and the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. When hospitals cannot provide the advanced care, expertise and new treatment options their patients require, they turn to us.

Job Summary

The Connections Coordinator supports the Stronger Families, Stronger Future (SFSF) grant-funded program administered by the Connecticut Office of Early Childhood. The Connections Coordinator screens families in the prenatal and/or postnatal period using a standardized tool to help decide which of the three program components best meets the needs of each family. The three components are the following: Telephone support, Prenatal groups and Home visiting program.

Job Responsibilities

• Utilize eligibility criteria and standards to Identify, engage and refer eligible pregnant and postnatal mothers in early childhood home visitation services within prenatal clinics, hospital-based, NICU units and the community.
• Provide follow-up calls to prenatal or postpartum families for a minimum of three to six months following the birth of their child. The purpose of the call is to give the parents emotional support, information, and assist and or facilitate access to additional services as needed.
• Enter and maintain screening and referral data using Excel, Office of Early Childhood ECIS database, APRICOT 360 and EPIC. As well as completing weekly and quarterly reports to the Village for Families and Children’s.
• Communicate and collaborate with hospital social workers to meet perinatal families in need of services and resource available in the community
• Provide emotional support and guidance on topics such as perinatal health, newborn states of consciousness, infant crying, safe sleep, bonding and attachment, infant and child development in a variety of settings that may include:
• Prenatal Clinics
• Hospital
• Groups
• Identify and build connections with parenting resources within the site service delivery area. Make referrals to other statewide programs as needed.
• Recruit families to participate in prenatal groups. Groups are facilitated twice a week, English and Spanish for 5 weeks in the community. Maintain attendance of each group and completing evaluations at end of each group.

Qualifications

• High School Diploma. Associates Degree in Health Services relate field preferred.
• At least two years of experience in Human Services field and/or working with parents of infants and toddlers.
• Use of hospital EPIC systems, Parents as Teachers curriculum, providing breastfeeding education and support. Familiar with Community Based Services in designated region preferred.
• Bilingual- Fluent in English and Spanish preferred.

We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.