Data Center Engineer

ARTSMARTUK LTD.; Richardson (TX); On-site; USD 75,000 - 95,000; Full time

Job summary

A global technology company is seeking a Data Center Engineer for its Richardson, Texas location. The role requires 3-5 years of experience in data center operations, with responsibilities including troubleshooting, installation, and maintenance of technical equipment. Candidates must possess excellent communication skills and the ability to lift heavy equipment. The company offers a supportive work environment with opportunities for growth and is committed to high-quality service for its clients.

Qualifications

• 3–5 years of experience in data center operations or similar environments.
• Ability to lift and move heavy equipment (up to 50 lbs).
• Comfortable working in confined spaces and at heights.

Responsibilities

• Ensure seamless operation of data center facilities.
• Perform break-fix tasks, including troubleshooting and hardware replacement.
• Conduct site audits to validate equipment placement and cable assignments.
• Install and maintain hardware in data center racks.

Skills

Technical troubleshooting

Customer service

Team collaboration

Time management

Interpersonal skills

Job description

Object Technology Solutions, Inc (OTSI) – Data Center Engineer

This is an immediate opening for a Data Center Engineer.

Major Responsibilities

We are seeking a highly motivated and skilled Data Center Optical Engineer to join our team. The ideal candidate will have experience in racking, cabling, and stacking equipment, decommissioning, break‑fix, remote hands services, hardware replacement, and network transport optical troubleshooting. The Optical Engineer will ensure the seamless operation of our data center facilities, providing top‑notch customer service and technical support.

Key Responsibilities

• Break‑Fix: Must be able to work outside of normal business hours (i.e., shift work), to include nights and weekends, when needed.
• Remote Hands: In‑depth knowledge of data center equipment installation and basic testing methods and procedures (MOPs). Knowledge of operating principles of data center, wireline and IP transport environments. Ability to interpret and perform tasks outlined in MOPs, vendor documentation, technical specifications, network practices, engineering letters and job aids. Knowledge of telephony networks, optical and IP networks. Ability to identify all colors associated with telecommunications cable and equipment indicator lights. Interpret and follow detailed MOPs and engineering documents/diagrams.
• Cabling: Ability to work in overhead rack or grid for extended periods of time pulling long lengths of heavy cables. Handling, installation, and troubleshooting of Ethernet and fiber cables and connectors, including but not limited to CAT 5, CAT 6, structured cable, fan‑outs, single‑mode, multi‑mode, RJ45, and LC.
• Optical Testing and Troubleshooting: Complete all activities associated with physically placing equipment identified in project specification documents including but not limited to routing, lacing, labeling, terminating and local/remote testing and turn‑up of Ethernet, switchboard, fiber, and power cables. Utilize optical power meter, stabilized light source, VFL, OTDR, and test equipment to test 10/100G circuits using BERT, RFC2544, EtherSAM (Y.1564), and iPerf (1 G‑10 G). Analyze and resolve network issues associated with equipment installations/removals. Perform and assist card‑level troubleshooting and replacement procedures with assistance from control centers and/or back‑office engineers.
• Site Audits: Review project specifications to validate equipment placement, cable assignments and determine cable lengths then document results in proprietary databases. Provide timely and accurate feedback to audit/survey requests.
• Racking and Stacking: Install, organize, and maintain hardware equipment in data center racks following standard operating procedures. The ability to use hand tools and power tools. Ability to learn and retain physical and mechanical installation specifications. Understanding of basic mechanical terms and tools.
• Decommissioning: Safely remove and dispose of outdated or failed hardware following data destruction protocols.
• Hardware Replacement: Replace faulty hardware components, including transport routers, servers, switches, and other network & IT equipment.
• Power Management: Work with power feeds, including redundancy, automatic transfer switches (ATS), and manage hot/cold aisles effectively.
• Documentation: Read and interpret cut‑sheets for physical network installation, ensuring accurate port connections and cable management.
• AC and DC Power Equipment: Maintain and troubleshoot AC and DC power equipment, ensuring reliable power distribution and connectivity.
• Provide oversight of 3rd‑party on‑site activities.

Qualifications

• 3–5 years of experience working as a technician in data center operations or a similar environment, interacting directly with customers.
• Team lead experience preferred.
• Soft Skills:
  • Must be a self‑starter with the ability to work independently without continuous supervision.
  • Must be a team player and have excellent interpersonal communication skills, especially with customers.
  • Excellent organizational and administrative skills.
  • Effective written and oral communication skills in English.
  • Ability to multi‑task and maintain composure in stressful and demanding work environments.
  • Ability to think forward and learn and apply new concepts quickly.
  • Understand and follow all common and industry‑specific safety standards to protect personnel and assure network integrity/reliability.
  • Communicate as required with multiple departments to optimize project scheduling, resolve roadblocks, and coordinate material deliveries.
  • Use Hyperscale systems and applications to communicate with the customer as needed.
  • Adhere to Hyperscale standards to ensure work meets customer quality requirements.
• Physical Requirements: Ability to lift and move heavy equipment (up to 50 lbs). Comfortable working in confined spaces and at heights. Ability to work in varying environmental conditions.

About us

OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999. OTSI serves clients from its 15 offices across 6 countries around the globe with a “Follow‑the‑Sun” model. Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America, and Asia‑Pacific with a Global Delivery Centre based in India. These strategic locations offer our customers the competitive advantages of onshore, near‑shore, and offshore engagement and delivery options, with 24/7 support. OTSI works with 100+ enterprise customers, of which many are Fortune‑ranked. OTSI focuses on industry segments such as Banking, Financial Services & Insurance, Healthcare & Life Sciences, Energy & Utilities, Communications & Media Entertainment, Engineering & Telecom, Retail & Consumer Services, Hi‑tech, Manufacturing, Engineering, transport logistics, Government, Defence & PSUs.