Conga CLM & Salesforce Systems Analyst

NAPA Management Services Corporation

United States

Remote

USD 76,000 - 96,000

Full time

3 days ago

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Benefits offered by this job

Paid Time Off

Health, life, vision, dental, and AD&D

Flexible Spending Accounts/Health SAV

401(k)

Leadership and professional dev

Job summary

North American Partners in Anesthesia is seeking a Corporate Systems Application Analyst in Sunrise, FL to serve as a Subject Matter Expert for Conga CLM within Salesforce. You will administer, configure, and optimize the CLM platform, manage templates and workflows, and partner with Legal, Managed Care, and other stakeholders to drive contract efficiencies.

You will troubleshoot across CLM and related enterprise apps, support integrations, maintain documentation, and contribute to enterprise

Qualifications

Bachelor's degree or equivalent experience in business, information systems, computer science, or a related field
Minimum of 2 years of experience supporting, administering, configuring, or implementing Conga Contract Lifecycle Management (CLM)
Hands‑on experience with Conga CLM deployed on the Salesforce platform
Working knowledge of Salesforce administration and platform concepts, including objects, fields, relationships, permissions, workflows/automation, and reporting
Experience configuring and supporting contract lifecycle processes, including templates, clauses, workflows, approvals, and contract data
Experience gathering and translating business requirements into application configurations and technical solutions
Experience with application testing, troubleshooting, issue resolution, and production support
Strong analytical and problem‑solving skills with the ability to troubleshoot issues across interconnected systems and business processes
Strong communication and relationship management skills with the ability to work effectively with both technical and non-technical stakeholders
Ability and willingness to learn and support additional enterprise applications and technologies as organizational needs evolve
Experience with Agile methodologies

Responsibilities

Provide ongoing administration, configuration, support, and maintenance of Conga CLM
Support and continuously improve the end-to-end contract lifecycle, including contract creation, templates, clause management, workflows, approvals, negotiations, execution, and post-execution activities
Serve as a strong consultative partner to Legal, Managed Care, and other business and functional leaders to understand requirements and identify opportunities to improve contract processes through technology
Configure and maintain Conga CLM functionality, including contract templates, clauses, approval workflows, business rules, user access, and related system components
Partners with business stakeholders, BT teams, Conga & Salesforce resources, and external vendors to troubleshoot issues, improve application efficiency, monitor performance, and recommend process and system enhancements
Translate business requirements into scalable system solutions while considering user experience, security, compliance, controls, and long-term maintainability
Drive the deployment of new features, enhancements, and system maintenance, including requirements gathering, configuration, testing, user acceptance testing (UAT), deployment, and post-production support
Troubleshoot and resolve application, configuration, data, workflow, and integration issues across Conga CLM
Support integrations and data flows between Conga CLM and other enterprise applications
Ensure up-to-date documentation of system configurations, processes, integrations, capabilities, and support procedures
Identify opportunities to automate manual processes, improve data quality, strengthen controls, and enhance the overall user experience
Develop knowledge of and contribute to initiatives involving other Corporate Systems platforms, including Microsoft Dynamics, Workday, and other enterprise applications as business needs evolve