Corporate Systems Application Analyst (Remote)

North American Partners in Anesthesia; Florida; Remote; USD 75,000 - 104,000; Full time

Benefits offered by this job

Paid Time Off

Health, vision, dental insurance

401(k) with company match

Flexible Spending Accounts/Health SAV

Job summary

North American Partners in Anesthesia is seeking a Corporate Systems Application Analyst in Sunrise, FL to support Conga CLM on the Salesforce platform. You will administer, configure, test, and continuously improve contract lifecycle processes, interfacing with Legal, Managed Care, and BT teams to deliver scalable solutions.

You will translate business requirements into system configurations, support integrations with Dynamics, HubSpot, Phenom, and other apps, and help implement new features

Qualifications

• Bachelor's degree or equivalent experience in business, information systems, computer science, or related field.
• 2+ years supporting, administering, configuring, or implementing Conga CLM on Salesforce.
• Hands-on Salesforce administration knowledge (objects, fields, relationships, permissions, workflows, reporting).
• Experience configuring contract lifecycles: templates, clauses, workflows, approvals, contract data.
• Translate business requirements into application configurations and technical solutions.
• Experience with testing, troubleshooting, issue resolution, and production support.

Responsibilities

• Provide ongoing administration, configuration, support, and maintenance of Conga CLM within Salesforce.
• Improve end-to-end contract lifecycle processes from creation to post-execution.
• Configure templates, clauses, approvals, and business rules; manage user access.
• Collaborate with Legal, Managed Care, BT teams, and vendors to troubleshoot and optimize systems.
• Drive deployment of new features, testing, UAT, and post-production support.
• Support integrations and data flows between Conga CLM and other enterprise apps.

Skills

Conga CLM

Salesforce

UAT

Documentation

Data flows

Agile

Troubleshooting

Education

Bachelor's degree

Tools

Conga CLM

Salesforce

Microsoft Dynamics

HubSpot

Phenom

6Sense

Job description

Sunrise,FL - USAPosition RequirementsThe Corporate Systems Application Analyst is a key member of the Business Technology (BT) Corporate Systems team, reporting to the Manager, Corporate Systems. This role serves as a subject matter expert supporting NAPA’s Conga Contract Lifecycle Management (CLM) platform and related enterprise applications.The analyst is responsible for day-to-day support, configuration, testing, issue triage, documentation, and continuous improvement of Conga CLM within the Salesforce platform. This role will support the end-to-end contract lifecycle, including contract creation, workflow, approvals, negotiations, execution, and ongoing contract management.In close partnership with Legal, Managed Care, other related operational stakeholders, BT teams, and external vendors, this role translates business requirements into scalable, compliant system solutions that enhance user experience, streamline contract processes, and drive business outcomes.As a member of the Corporate Systems team, this role will also have opportunities to support and contribute to initiatives across additional enterprise platforms, including Microsoft Dynamics, HubSpot, Phenom, 6Sense and other corporate systems owned business applications. Success in this role requires strong Conga CLM and Salesforce expertise combined with technical curiosity, analytical thinking, and a willingness to learn and work across an evolving enterprise application landscape.PRIMARY RESPONSIBILITIESProvide ongoing administration, configuration, support, and maintenance of Conga CLM.Support and continuously improve the end-to-end contract lifecycle, including contract creation, templates, clause management, workflows, approvals, negotiations, execution, and post-execution activities.Serve as a strong consultative partner to Legal, Managed Care, and other business and functional leaders to understand requirements and identify opportunities to improve contract processes through technology.Configure and maintain Conga CLM functionality, including contract templates, clauses, approval workflows, business rules, user access, and related system components.Partners with business stakeholders, BT teams, Conga & Salesforce resources, and external vendors to troubleshoot issues, improve application efficiency, monitor performance, and recommend process and system enhancements.Translate business requirements into scalable system solutions while considering user experience, security, compliance, controls, and long-term maintainability.Drive the deployment of new features, enhancements, and system maintenance, including requirements gathering, configuration, testing, user acceptance testing (UAT), deployment, and post-production supportTroubleshoot and resolve application, configuration, data, workflow, and integration issues across Conga CLM.Support integrations and data flows between Conga CLM and other enterprise applications.Ensure up-to-date documentation of system configurations, processes, integrations, capabilities, and support procedures.Identify opportunities to automate manual processes, improve data quality, strengthen controls, and enhance the overall user experience.Develop knowledge of and contribute to initiatives involving other Corporate Systems platforms, including Microsoft Dynamics, Workday, and other enterprise applications as business needs evolveREQUIRED QUALIFICATIONSBachelor's degree or equivalent experience in business, information systems, computer science, or a related fieldMinimum of 2 years of experience supporting, administering, configuring, or implementing Conga Contract Lifecycle Management (CLM)Hands-on experience with Conga CLM deployed on the Salesforce platformWorking knowledge of Salesforce administration and platform concepts, including objects, fields, relationships, permissions, workflows/automation, and reportingExperience configuring and supporting contract lifecycle processes, including templates, clauses, workflows, approvals, and contract dataExperience gathering and translating business requirements into application configurations and technical solutionsExperience with application testing, troubleshooting, issue resolution, and production supportStrong analytical and problem-solving skills with the ability to troubleshoot issues across interconnected systems and business processesStrong communication and relationship management skills with the ability to work effectively with both technical and non-technical stakeholdersAbility and willingness to learn and support additional enterprise applications and technologies as organizational needs evolveExperience with Agile methodologiesDESIRED/PREFERRED QUALIFICATIONSExperience with additional Conga products and capabilities, such as Conga Composer, Conga Sign, Conga CPQ, or related solutionsSalesforce Administrator, Platform App Builder, or other Salesforce certificationConga certification or formal Conga CLM trainingExperience supporting or implementing integrations between Conga/Salesforce and other enterprise applicationsExperience with Microsoft Dynamics 365, HubSpot, Phenom, 6Sense, or other enterprise platformsExperience working within a Corporate Systems, Enterprise Applications, or Business Technology organization supporting multiple business functionsUnderstanding of contract lifecycle management processes, controls, and best practicesPrior experience working with a Conga or Salesforce implementation partnerIT experience in a healthcare environment preferredTotal RewardsSalary: $75,000 - $104,000 annuallyGenerous benefits package, including:Paid Time OffHealth, life, vision, dental, disability, and AD&D insuranceFlexible Spending Accounts/Health Savings Accounts401(k)Leadership and professional development opportunitiesEEO StatementNorth American Partners in Anesthesia is an equal opportunity employer.