Configuration Support

InnoSource Inc.; Pittsburgh (Allegheny County); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Healthcare

Dental reimbursement 50%

Life insurance policy $25,000

PTO

Paid sick time

Paid holidays

Tuition reimbursement

401k after 1 year

Job summary

InnoSource Inc. is hiring a Configuration Support professional in Robinson Township, PA, to install and deploy desktops, laptops, thin clients and printers nationwide.

You will support internal associates across the United States with day-to-day IT deliverables, primarily onsite with some remote assistance as needed. The role requires lifting up to 50 pounds, standing or sitting for long periods, and a focus on problem-solving.

Qualifications

• High school diploma or GED required.
• 1 year of IT/computer experience preferred.
• Must be able to lift up to 50 pounds.

Responsibilities

• Configuring, deploying and installing desktops, laptops, thin clients and printers deployed to sites nationwide.
• May provide some remote support for new devices after delivery to user.
• Assist Team Lead with current and future projects – field and corporate.

Skills

Problem-solving

Education

High school diploma or GED

Job description

Are you interested in a full-time career with a Fortune 100 award-winning company?

We are currently seeking a customer focused individual in Robinson Township! You will be part of a team using your experience to support our internal associates all across the United States (No travel required). Regular day shift hours and great benefits. (Overtime is sometimes required during peak times)

Key Responsibilities

• Configuring, deploying and installing desktops, laptops, thin clients and printers that are to be deployed to various sites all over the country
• May provide some remote support if there is an issue with the new device once the user receives it
• Assisting the Team Lead with current and future projects – both field and corporate sides
• 50% of projected workload will be imaging computers and loading on applicable / relevant software
• Helping both in-office corporate employees as well as remote workers

Requirements

Skills and Knowledge – Configuration Support

• Ability to lift or move fifty (50) pounds occasionally (i.e., printers)
• Ability to sit / stand for long periods
• Strong problem-solving skills

Education and Experience – Configuration Support

• High school diploma or GED equivalent, required
• One (1) year of relevant IT / computer experience, preferred but not required

Benefits & Pay

• $16.50 an hour starting pay
• Daytime schedule (8 AM to 5 PM)
• Monday through Friday

• We offer healthcare, a 50% dental reimbursement program, and free $25,000 life insurance policy

• PTO, paid sick time, and paid holidays
• Eligibility for tuition reimbursement (can be used toward certifications or degrees) and our 401k retirement plan after one (1) year of employment

InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.

Application Assistance

If you are an individual with a disability and need assistance in the application process please contact 614-775-1400 or email [e-mail] .

We are an equal Opportunity Employer – Age / Race / Color / Sex / Sexual Orientation / Gender Identity / Disability / Veteran.