Configuration Specialist (Remote)

Businessolver; United States; Remote; USD 47,000 - 74,000; Full time

Benefits offered by this job

Annual bonus incentive plan

Comprehensive benefits package

Job summary

Businessolver is seeking a Configuration Specialist to ensure the integrity and accuracy of benefits data shared with carriers. You will support Annual Enrollment, implement new services, and maintain system configurations per requirements, ensuring smooth client experiences.

The role requires 2+ years in benefits administration configuration, strong SQL/Excel skills, and an eye for detail. A comprehensive benefits package and annual bonus eligibility accompany the position.

Qualifications

• Bachelor’s Degree or equivalent work experience.
• 2+ years benefits administration plan configuration experience.
• Experience within the benefit administration industry is required.
• Strong analytical ability and excellent communication skills (written and verbal).
• Keen attention to detail and ability to manage multiple priorities.
• Be a creative thinker who looks for a better way.
• Ability to compare large data sets, organize data and summarize findings.
• Working knowledge of business processes, system development and process improvements.
• Proficient in gathering business requirements, process flows and use cases.
• Experience with and understanding of various technologies and platforms.

Responsibilities

• Participate in all raw materials review and validation.
• Ensure system configuration is completed according to requirements documentation.
• Support Annual Enrollment and New Services Implementation as well as Acquisitions and Divestitures build requirements.
• Complete self-QA on all system build work.
• Establish and follow global process documentation and report discrepancies.
• Daily touch-base with internal partners for current projects.
• Maintain capacity and productivity measurements via task updates.
• Review open tasks daily; prioritize work and escalate when appropriate.
• Address escalated or global issues related to system build for clients.
• Participate in training sessions related to new system functionality and processes.

Skills

Benefits administration experience

Analytical ability

Communication skills

Project management

Data analysis

Attention to detail

Creative thinker

Requirements gathering

Business processes knowledge

Education

Bachelor’s Degree or equivalent

Tools

SQL

MS Access

Excel

Job description

Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver’s unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.

**Please be aware of recruitment scams. Businessolver does not make job offers outside of our official hiring process or request payment or sensitive personal information. You will never receive an offer of employment without meeting a hiring authority and having a “live” and face-to-face conversation.**

We’re currently looking to add a Configuration Specialist to our team! The successful Configuration Specialist will be relentlessly focused on the integrity and accuracy of our data as it is shared with carriers. When our client’s employees need access to their benefits, we ensure they have it! The ideal candidate is a DOER…a to-do list lives in fear of our Config Specialists!

The Gig:

• Responsible for participating in all raw materials review and validation
• Responsible for ensuring system configuration is completed in accordance to requirements documentation
• Support and follow key work process flows for Annual Enrollment, New Services Implementation as well as Acquisitions and Divestitures system build requirements
• Complete self-QA on all system build work
• Establish and follow global process documentation and report any discrepancies in documentation
• Daily touch-base with necessary internal partners associated with current projects or tasks
• Accurately maintain capacity and productivity measurements through utilization of task updates
• Review open tasks daily; prioritize work and elevate when appropriate
• Address any escalated or global issues related to system build for clients
• Active participation in training sessions related to new system functionality and processes

What you need to make the cut:

• Bachelor’s Degree or equivalent work experience
• 2+ years benefits administration plan configuration experience
• Experience within the benefit administration industry is required
• Strong SQL, MS Access and strong Excel skills preferred
• Strong analytical ability, excellent communication skills, both written and verbal, with the ability to manage projects and multiple priorities at the same time
• Keen attention to detail - you must pay crazy attention to detail without going crazy
• Be a creative thinker - the person who doesn’t settle and always looks for a better way
• Ability to compare large data sets, organize data and summarize findings
• Working knowledge of business processes, system development and process improvements
• Proficient in gathering business requirements, process flows and use cases
• Experience with and strong understanding of various technologies and platforms

The pay range for this position is 47K to 74K per year (pay to be determined by the applicant’s education, experience, knowledge, skills, abilities, balanced against internal equity and competitive market based geographic ranges).

This role is eligible to participate in the annual bonus incentive plan.

Other Compensation: If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package which can be viewed here: https://businessolver.foleon.com/bsc/job-board-businessolver-virtual-benefits-guide/__

Dear Applicant.

At Businessolver, we take our responsibility to protect our clients, employees, and company seriously and that begins with the hiring process.

Our approach is thoughtful and thorough. We’ve built a multi-layered screening process designed to identify top talent and ensure the integrity of every hire. This includes quickly filtering out individuals who may attempt to misrepresent themselves or act in bad faith.

We also partner with trusted, best-in-class providers to conduct background checks, verify identities, and confirm references. These steps aren’t just about compliance, they’re about ensuring fairness, safety, and trust for everyone involved.

Put simply: we will always confirm that you are who you say you are. It’s just one of the many ways we uphold the standards that matter most, to you, to us, and to the people we serve.

With heart,
The Businessolver Recruiting Team

Businessolver is committed to maintaining an environment that protects client data. We train our employees to maintain leading class security practices and expect all employees to adhere to policy, procedures and controls.

(Applicable to all roles at an AVP, DIR, VP, Head Of or SVP and above level):

Serve as a security contact for the business unit. Responsible for driving adoption and compliance with information security and privacy practices. Serve as a liaison with the information security team on security and privacy matters.

Equal Opportunity at Businessolver:

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