Configuration Specialist

Insight Global; Fort Mill (SC); On-site; USD 90,000 - 120,000; Full time

Job summary

Insight Global is hiring an ICM Consultant for a major client in the Fort Mill, SC area. You will work with business partners to understand needs and translate them into technical solutions within the ICM/Motivator ecosystem.

Responsibilities include documenting complex data, designing scalable processes, and performing QA testing to ensure data integrity. Strong Excel skills and excellent communication are essential for cross-team collaboration.

Qualifications

• Bachelor's degree or equivalent work experience.
• Strong written and verbal communication across business and technical teams.
• Ability to write complex Excel formulas and logic to support reporting.

Responsibilities

• Apply business and technical knowledge to understand needs and deliver effective technological solutions.
• Analyze business requirements and translate into technical requirements for IT and business partners.
• Develop and maintain documentation for complex systems and data flows.
• Collaborate to extract and transform data across sources within the organization’s framework.
• Configure ICM to support scalable, maintainable incentive compensation processes.

Skills

Communication skills

Organizational skills

Excel logic

Adaptability

Problem solving

Education

Bachelor's degree

Tools

ICM

Motivator

Job description

Insight Global is looking to hire on an ICM Consultant for a large customer in the Fort Mill, SC area. Position Responsibilities:

• Apply business and technological knowledge in consulting with business partners and project teams to understand needs and requirements. Serve as the Power User/ back up to subject matter expert and provide recommendations for effective technological solutions.
• Analyze business requirements and translate into technical requirements.
• Develop and maintain documentation of complex technological solutions and implementation requirements.
• Collaborate with business and internal ET partners to develop requirements to extract and transform data from various sources within the organization's technical framework.
• Work to continue to configure ICM with scalable, flexible, and maintainable processes and solutions which support the business rules of incentive compensation plans.
• Perform quality assurance testing of system configuration and modifications to data input and output processes to ensure end-to-end data integrity.
• Provide timely response to assess and analyze complex issues and technical problems. Determine root causes and recommend appropriate process or system changes to avoid future issues.
• Ensure compliance with internal audit, established business policies and procedures, system security and change management processes.
• Provide process definition and best practices leadership that fosters efficiency, effectiveness and flexibility in systems design and implementation to maximize system value.
• Support all resources in the analysis, development, delivery and ongoing support of systems and processes to ensure systems/business processes are working as designed. Assist in training and mentoring of other team members.

Must Haves:

• Bachelor's degree in Business Administration, Information Technology, Computer Science and/or equivalent work experience
• Experience leading automation efforts with HR/IT applications
• 1-3 years of experience configuring within ICM, Motivator, and/or an equivalent incentive compensation management system, or equivalent experience.
• Highly effective organizational skills and time management to manage multiple projects and deadlines
• Excellent interpersonal and communication skills, both written and verbal, including the ability to express complex technical and business concepts in terms that are understandable to all levels within the business unit, technical unit, and corporate management
• Demonstrated ability to write complex logical queries to facilitate calculations and reporting and to create complex formulas in Microsoft Excel
• Ability to initiate action, adapt to change, make difficult decisions and accept challenging assignments and special projects