Configuration Manager

Leidos; Virginia, Arlington (MN, TX); On-site; USD 72,000 - 131,000; Full time

Job summary

Join a forward-thinking company as a Configuration Manager, where you'll play a crucial role in establishing a secure web service operation. This position requires expertise in Configuration Management, including planning, change control, and validation for multiple product baselines. You'll collaborate with a team of engineers to maintain the integrity of the Configuration Management Database (CMDB) while adapting industry best practices. If you're a flexible team player with strong communication skills and a knack for translating technical matters for non-technical audiences, this opportunity is perfect for you. Embrace the challenge of enhancing automated network reconciliation and discovery in a dynamic environment.

Qualifications

• BS and 4-8 years of experience, or Master's with 2-6 years.
• Active DOD TS/SCI clearance required.

Responsibilities

• Establish procedures for implementing changes and customer support.
• Manage incident ticket data for reporting and analytics.

Skills

Configuration Management

Change Management

IT Networks

Written and Verbal Communication

Data Validation

Data Cleansing

Education

Bachelor's Degree

Master's Degree

Tools

MS Office

ITSM Systems

Configuration Management Tools

Job description

Description

We are currently seeking a Configuration Manager to join the Compartmented Enterprise Services Office (CESO) effort. This program is establishing a modern secure web service (SWS) operation as part of a state-of-the-art, highly automated platform capable of supporting a rapidly expanding customer population.

To be successful in this role, the candidate should have experience with performing all areas of Configuration Management (CM), including planning, identification, change control, status accounting, and validation and verification for multiple product baselines. The candidate should possess a general familiarity with IT networks, to include network appliances (routers, load balancers, firewalls). Additionally, the candidate should have the ability to develop, document, implement and maintain CM processes and activities in support of the Compartmented Enterprise Services Office (CESO) program.

This position is 100% on-site based in Arlington, VA.

The candidate will work with a team of engineers focused on maintaining the integrity of the Configuration Management Database (CMDB). The team is focused on adapting industry standard best practices while developing and enhancing automated network reconciliation and discovery. The candidate must be a flexible team player who is able to prioritize and support multiple concurrent tasks:

• Assist with establishment of procedure/processes for implementing changes; offering customer support as required.
• Review and analyze approved production change releases and coordinate with engineering, implementations, operations teams as required to ensure that changes are implemented and documented per the standard.
• Perform day-to-day tasks including but not limited to, responding to customer inquiries for metric reporting, data validation audits, data cleansing activities, discovery/reconciliation actions, etc.
• Perform various methods of data/metric collection; automated report creation utilizing Configuration Management tools as well as manual methods (i.e., GUI, command line, etc.)
• Perform manual validation of baseline configuration for a wide variety of network appliances and applications by accessing via GUI, command line and performing commands to display the required configuration data.
• Analyze network infrastructure and configuration issues that result in discovery failures.
• Review, analyze and manage escalated incident tickets and coordinate with engineering teams to ensure a solution will be implemented.
• Manage briefings to leadership providing them necessary data to approve/deny escalated tickets and brief to program the approved incident tickets.
• Manage incident ticket data for reporting and data analytics.

Basic Qualifications

• BS and 4-8 years of prior relevant experience or Masters with 2-6 years of prior relevant experience; additional experience may be considered in lieu of degree.
• Candidate must possess an active DOD TS/SCI level security clearance, and be eligible to obtain and maintain a w/CI Poly.
• Hardware/Software Configuration Management Experience.
• Change Management, understanding of Engineering Review Board & Change Control Board process.
• Strong written and verbal communications and collaboration skills.
• Ability to translate highly technical matter to non-technical audience.
• Working knowledge of ITSM systems.
• Facilitation of various Configuration Management Boards and processes.
• Intermediate working knowledge of MS Office products.
• Comfortable with developing and presenting PowerPoint presentations.
• Experience with creating/using Pivot tables and formulas within MS Excel.

Preferred Qualifications

• Prior experience with DISA and DISA’s support to mission partners.
• TS/SCI w/CI Poly Preferred.

Original Posting: March 24, 2025

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $72,150.00 - $130,425.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.