Configuration Management and Documentation Specialist/Tech Writer

Kalani-Consulting,-Inc.; Washington (District of Columbia); On-site; USD 85,000 - 120,000; Full time

Job summary

Kalani Consulting, Inc. seeks a Configuration Management & Documentation Specialist / Technical Writer to own the program's documentation configuration and artifact library.

You will convert engineering content into clear, actionable documents for non-engineering stakeholders and provide support to the Program Manager on recurring deliverables, including weekly reports and leadership briefs. The ideal candidate has a bachelor’s degree and at least five years of federal-facing technical writing,

Qualifications

• Bachelor’s degree and at least five years of relevant experience.
• Demonstrated technical writing experience for a federal customer, including SOPs and process documentation.
• Experience performing configuration management of documentation and artifacts across a program.
• Experience building and operating an intake or work-request process with a defined RACI.
• Ability to edit engineering content into documentation for non-engineering stakeholders.

Responsibilities

• Establish, own, and maintain the program Artifact Library with version control and traceability.
• Design, document, and operate the COSE intake process with a defined RACI and workflows.
• Produce and maintain Intake Workflow Documentation and the Stakeholder Training Guide.
• Support the Program Manager in producing Weekly Progress Report, Quad Chart, and Leadership Briefing Package.
• Support development of the Contractor Program Management Plan (CPMP).
• Edit and translate engineering content into accessible documentation for non-engineering audiences.
• Apply configuration management discipline to all program documentation.

Skills

Technical writing

Documentation management

Process design

Stakeholder communication

Editing

Education

Bachelor’s degree

Tools

SharePoint

Confluence

Job description

Configuration Management & Documentation Specialist / Technical Writer

Remote

Position Summary

Kalani Consulting, Inc. is a multi-award-winning small business based in Northern Virginia, proudly supporting federal government clients through expert Information Technology and Management Consulting services. We’re an employee-focused company that values hard work, integrity, and excellence—offering competitive benefits, meaningful opportunities, and a culture rooted in The Aloha Spirit.

The Configuration Management & Documentation Specialist serves as the program's owner of documentation configuration management, the artifact library, and the intake process that governs how work reaches the team. This role converts engineering and technical content into clear, actionable products for non-engineering stakeholders, and provides direct support to the Program Manager on all recurring reporting deliverables. The specialist will hit the ground running, contributing to the Weekly Progress Report, Quad Chart, and Leadership Briefing Package beginning in week one.

Key Responsibilities

• Establish, own, and continuously maintain the program Artifact Library, ensuring version control, traceability, and configuration management of all documentation and artifacts across the program.
• Design, document, and operate the COSE intake process governing how work requests reach the team, including development of a defined RACI matrix and supporting workflow diagrams.
• Produce and maintain the Intake Workflow Configuration Documentation and the Stakeholder Training Guide.
• Support the Program Manager in producing the Weekly Progress Report, Quad Chart, and Leadership Briefing Package, as well as monthly reports and staff roster products.
• Support development of the Contractor Program Management Plan (CPMP),
• Edit and translate engineering content into documentation that non-engineering stakeholders can understand and act on.
• Apply configuration management discipline to all program documentation, ensuring artifacts remain current, controlled, and auditable.

Required Qualifications

• Bachelor's degree and a minimum of five (5) years of relevant experience.
• Demonstrated technical writing experience for a federal customer, including SOPs and process documentation.
• Experience performing configuration management of documentation and artifacts across a program.
• Experience building and operating an intake or work-request process with a defined RACI.
• Proven ability to edit engineering content into products a non-engineering stakeholder can act on.
• Must be a US Citizen with a Level 4 Public Trust Suitability or the ability to obtain and maintains one.

Education and Experience

• Bachelor’s Degree
• 5 years of relevant experience

Required Certifications

One of the following:

• IAT Level III (e.g., CISSP, CASP+, or equivalent), or
• IAM Level III, or
• IASAE Level III

Preferred Qualifications

• Experience with knowledge management platforms (e.g., SharePoint, Confluence).
• Experience producing documentation conformant with Section 508 accessibility standards.
• Prior documentation experience supporting the Department of Veterans Affairs (VA).

Kalani Consulting, Inc. is an equal opportunity employer that values the strength diversity brings to the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.