Technical Writer / Configuration Manager

CACI International Inc.; Illinois; On-site; USD 75,000 - 158,000; Full time

Job summary

CACI International Inc. seeks a dual-role Technical Writer and Configuration/Change Manager to support a fast-paced government program.

You will document admin guides, API references, system diagrams, and CMPs for cloud-based solutions in a secure AWS environment, ensuring accuracy, compliance, and change control. Collaboration across engineering, DevOps, and program management is required as you align CM with SAFe/Agile practices, manage baselines and releases, and prepare documentation for

Qualifications

• Active Secret Clearance required.
• 3+ years of configuration management experience on complex technical systems.
• 3+ years of technical writing experience with published documents.
• Hands-on DevOps experience including GitLab.
• Bachelor's degree required.
• Certification or formal training in technical writing, CM, cloud technologies, or related fields.

Responsibilities

• Develop and maintain technical documentation including admin installation guides, API references, system architecture diagrams, and other artifacts.
• Collaborate with cross-functional teams to gather inputs and validate content accuracy.
• Keep documentation current and aligned to ongoing system updates and releases.
• Establish CM policies, CMPs, and manage configuration items across the system development lifecycle.
• Coordinate release planning, deployment activities, and government oversight reviews.
• Ensure CM processes integrate with SAFe/Agile practices.

Skills

Secret clearance

Configuration management experience

Technical writing experience

GitLab

DevOps tooling

Education

Bachelor's degree

Certification or formal training in technical writing / CM / cloud

Tools

GitLab

Job description

Job Title: Technical Writer / Configuration Manager

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

The Opportunity:

Join a fast‑paced Agile development program as a key contributor on our Platform team. We are looking for a versatile and detail‑oriented professional to serve as both a Technical Writer and Configuration/Change Manager. In this dual-impact role, you’ll shape how our teams communicate, document, and manage evolving cloud-based solutions in a secure AWS environment. You will play a vital part in ensuring our program’s accuracy, compliance, and technical excellence—while influencing processes that support mission delivery for a government customer.

Responsibilities:

Technical Writing

• Develop and maintain clear, comprehensive technical documentation including admin installation guides, API references, system architecture diagrams, and other artifacts.
• Collaborate closely with cross-functional teams to gather technical inputs and validate content accuracy.
• Keep documentation current and aligned to ongoing system updates and releases.
• Create and maintain security and compliance documentation required for Authority to Operate (ATO) within a government program.

Configuration and Change Management

• Establish and maintain CM policies, procedures, and Configuration Management Plans (CMPs) in alignment with government and industry standards (IEEE, ISO, MIL-STD-973, EIA‑649).
• Define configuration identification schemes and naming conventions for Configuration Items (CIs).
• Conduct CI audits, reviews, and verification activities to ensure traceability and accuracy.
• Manage functional, allocated, and product baselines across the system development lifecycle.
• Coordinate release planning, deployment activities, and support government oversight reviews.
• Ensure CM processes integrate seamlessly with SAFe/Agile practices in scaled environments.

AWS Cloud Environment

• Utilize AWS tools and services to document and manage cloud infrastructure.
• Align documentation and configuration management practices with AWS best practices and compliance requirements.

Qualifications:

Required:

• Active Secret Clearance.
• 3+ years of experience in configuration management for complex technical systems, including managing baselines and change control.
• 3+ years of experience in technical writing, supported by a portfolio of published technical documents.
• Hands‑on experience with DevOps tools and workflows, including GitLab.
• Bachelor’s degree.
• Certification or formal training relevant to technical writing, configuration management, cloud technologies, or related fields.

Desired:

• Experience supporting government programs or regulated environments.
• Familiarity with ATO processes and federal compliance frameworks.
• Knowledge of AWS cloud architecture and infrastructure documentation.
• Strong collaboration skills and ability to work across engineering, DevOps, and program management teams.
• Ability to thrive in fast‑paced Agile environments with evolving priorities.

What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

Since this position can be worked in more than one location, the range shown is the national average for the position.

The proposed salary range for this position is: $75,200-$158,100

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.