Configuration Consultant - RTSM (Fully Remote)

Veeva Systems; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Flexible PTO

Company paid holidays

Retirement programs

1% charitable giving program

Job summary

Veeva Systems is seeking a Configuration Consultant to join our RTSM team. You will configure RTSM projects based on study requirements with high quality.

Collaborate with cross-functional teams and customers to translate RTSM requirements into configurations, and lead design review meetings.

We offer a benefits package including medical, dental, vision, life insurance, flexible PTO, holidays, retirement programs, and a 1% charitable giving program.

Qualifications

• 2+ year degree or equivalent experience.
• 2+ years of customer service or client relationship experience.
• Proficiency in MS Office and text editing software.
• Excellent attention to detail and ability to work in a fast-paced environment.

Responsibilities

• Work closely with cross-functional teams and customers to understand RTSM requirements.
• Configure the RTSM system based on customer requirements and lead design review meetings.
• Manage and configure data integration solutions and troubleshoot complex issues.

Skills

MS Office proficiency

Text editing software

Attention to detail

Customer service experience

Education

2+ year degree or equivalent experience

Job description

• Veeva Systems is looking for a Configuration Consultant to join our RTSM team.
• This role involves configuring RTSM projects based on study requirements with high quality.

What You'll Do:

• Work closely with cross-functional teams and customers to understand RTSM requirements.
• Configure the RTSM system based on customer requirements and lead design review meetings.
• Manage and configure data integration solutions and troubleshoot complex issues.

Requirements:

• 2+ year degree or equivalent experience with 2+ years of customer service or client relationship experience.
• Proficiency in business software including MS Office and Text Editing software.
• Excellent attention to detail and ability to work in a fast-paced environment.
• Medical, dental, vision, and basic life insurance.
• Flexible PTO and company paid holidays.
• Retirement programs and 1% charitable giving program.

We are a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. We are one of the fastest-growing SaaS companies in history, surpassing $3 billion in revenue, with a culture centered on doing the right thing and employee success.