RTSM Configuration Specialist — Remote

Veeva Systems; Raleigh (NC); On-site; USD 80,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, vision, and basicLife

Flexible PTO and company paid holidays

Retirement programs

1% charitable giving program

Job summary

Veeva Systems is seeking a Configuration Consultant to join our RTSM team. You will configure RTSM projects based on study requirements quickly and with high quality, working closely with customers and cross-functional teams in a fast-paced SaaS environment.

This full-time role typically runs Monday through Friday, 9 to 5, with hours adapting to customer needs. Strong attention to detail, experience in MS Office, and a customer-service background are essential.

Qualifications

• 2+ year degree or equivalent experience.
• 2+ years of customer service or other client relationship experience.
• Proficiency in business software including MS Office and Text Editing software.
• Excellent attention to detail.

Responsibilities

• Work closely with cross-functional team members and customers to understand RTSM requirements.
• Configure the RTSM based on customer requirements.
• Lead design review meetings with customers.
• Provide RTSM expertise and guidance in the RTSM design.
• Manage and configure data integration solutions.
• Facilitate and troubleshoot the myriad of issues associated with designing complex systems and projects.

Skills

Customer relationship

Attention to detail

MS Office

Text editing

Education

2+ year degree or equivalent

Tools

MS Office

Text editing software

Job description

Veeva Systems is seeking a Configuration Consultant to join our RTSM team. You will configure RTSM projects based on study requirements quickly and with high quality, working closely with customers and cross-functional teams in a fast-paced SaaS environment.

This full-time role typically runs Monday through Friday, 9 to 5, with hours adapting to customer needs. Strong attention to detail, experience in MS Office, and a customer-service background are essential.