Configuration Azure Microsoft Teams Installing Windows 10 Windows Server 2012 Micros

COOLSOFT; Atlanta (GA); Hybrid; USD 55,000 - 83,000; Part time

Benefits offered by this job

Hybrid work

Remote work optional

Job summary

COOLSOFT is seeking an IT Administrator in Atlanta, GA to support endpoint configuration, Azure services, and Intune management. The contractor will maintain Windows 10/11 and Windows Server environments, while collaborating with DECAL-IT for reliable IT operations.

The role requires strong troubleshooting, onboarding new devices, and documentation. Hybrid onsite with some remote work is available; some weeks may require more onsite presence.

Qualifications

• Bachelor's degree required with 3+ years in IT in a large-scale environment.
• Experience with Intune Endpoint Manager, Azure AD, and Entra ID.
• Proficiency in PowerShell scripting preferred.

Responsibilities

• Build and deliver application packages for Intune Endpoint Manager.
• Act as escalation point for endpoint devices and manage mobile devices and laptops.
• Administer Azure and Azure Admin portal; maintain documentation and KPIs.
• Train, coach and mentor support staff; develop and publish training material.
• Provide data and reporting of KPIs and trends weekly and monthly.
• Advise management on escalated incidents and potential system enhancements.

Skills

Configuration

Azure

Trouble Shooting PC

Microsoft Teams

Windows 10

Windows Server 2012

Education

Bachelor's Degree

Tools

Intune Endpoint Manager

Azure Entra ID

Azure Admin Portal

PowerShell

Job description

Configuration Azure Microsoft Teams Installing Windows 10 Windows Server 2012 Micros

Requirement id 159478

Job title Administrator

Job location in Atlanta, GA

Skills required Configuration, Azure, Trouble Shooting PC, Microsoft Teams Installing Windows 10 Wi

Open Date 04-Nov-2026

Close Date

Job type Contract

Duration 7 Months

Compensation DOE

Status requirement ---

Job interview type ---

Job Description Administrator: Configuration, Azure, Trouble Shooting PC, Microsoft Teams Installing Windows 10 Wi

Start date : 12/7/2026

End Date : 06/30/2027

Submission deadline : 11/9/2026

Client Info : DECAL-IT

Note:

• Hybrid
• Either Web Cam or In Person

Description:

AGENCY: Dept. of Early Care & Learning (DECAL)

Position Description: The primary responsibility of this position is to provide maintenance, configuration, and reliable operation of the endpoint and Mobile Architecture systems. These systems include but are not limited to: MS Intune, Azure AD and MS Endpoint Configuration Manager. This position is also responsible for researching new technology and developing a road map of the future direction of all End User Support systems to continuously improve and keep up with the business and IT needs. This position will actively resolve problems and issues with computer systems to limit work disruptions and production outages.

UPDATE: Work Schedule: Hybrid/Onsite: They will need to perform work onsite, however the contractor will definitely have some remote work available to them, but it is possible that some weeks will need to be onsite 5 days per week. They should expect to be onsite more days than remote.

Responsibilities:

• Build and deliver application packages for Intune Endpoint Manager.
• Manages and coordinates urgent and complicated support issues.
• Act as an escalation point for all requests and incidents regarding endpoint devices. Administration and management of mobile devices and laptops.
• Develop methodologies and escalation processes to ensure proper escalation and information flow within the organization.
• Administration of Azure and Azure Admin portal.
• Train, coach, and mentor support staff. Build, edit, publish, and document training material for support staff including how to video documentation. Interact with internal and external customers.
• Provide data and reporting of KPIs and trends, weekly, monthly, and as needed.
• Maintain an effective and workable framework for managing and improving customer IT support in the organization. Advise management on escalated incidents, identified trending patterns. Provide recommend solutions that may require additional client support or system enhancements.

Minimum Qualifications:

Bachelors Degree in a related field and three years of progressively responsible, professional level analyst and systems experience in a large scale Information Technology environment; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

• Intune Endpoint Management and Azure Microsoft Entra ID, Azure Administration, and Active Directory experience required.
• PowerShell Scripting is preferred.

Preferred Skills Knowledge of, and ability to demonstrate:

• Command of comprehensive inventory management principles.
• Strong verbal and written communication skills.
• Excellent customer service skills and soft skills.
• Prioritizing and assigning work.
• Administration of Azure, Azure Admin Portal, with proficiency in PowerShell
• Installing, configuring, critical thinking, excellent troubleshooting skills, with strong technical aptitude on all Windows 10/11, Apple, Android, Azure, Entra ID, Intune, Active Directory platforms, systems.
• Knowledge of networking and how things are connected and routed on the network (ethernet and Wi‑Fi).
• Analyzing processes, information, and data- to help provide and recommend solutions.
• Create and update documentation and knowledge articles.

Preferred Qualifications:

• Experience in basic Network troubleshooting, diagnostic, and repair.
• Experience performing day-to-day Troubleshooting, Diagnostic and support of laptops, printer, etc.

EOE Protected Veterans/Disability