Conference Support Specialist (Journeyman)

Nccsite; Washington (District of Columbia); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading company is seeking a Conference Support Specialist (Journeyman) in Washington, D.C. The role involves supporting conferences, meetings, and events with transcription and technical support for AV equipment. Ideal candidates should have at least 2 years of relevant experience and strong client communication skills.

Benefits

Medical and dental benefits

Flexible spending account

PTO and holidays

401(k) plan

Qualifications

• At least 2 years of experience with configuring and running live events.
• Experience with technical installation of audiovisual systems.
• Excellent client management and communication skills.

Responsibilities

• Transcribe conferences and meetings using AV reproduction capabilities.
• Provide technical support for all AV equipment in the conference center.
• Assist customers and AV vendors with logistics.

Skills

Technical support

Client management

Troubleshooting

Effective communication

Education

Certified Technology Specialist (CTS)

Tools

AV systems

WebEx

MS Teams

Job description

Conference Support Specialist (Journeyman)

Join to apply for the Conference Support Specialist (Journeyman) role at National Capitol Contracting, LLC.

Position Summary

This position is on-site in Washington, D.C.

National Capitol Contracting is seeking an energetic and service-oriented Conference Support Specialist-Journeyman to join a team of professionals at the EPA. Responsibilities include supporting conferences, meetings, and events through transcription, assisting customers, vendors, and administration with various tasks in the Conference Center.

Key Responsibilities

• Transcribe conferences and meetings using AV reproduction capabilities.
• Photograph and transcribe events via digital photography upon request.
• Duplicate DVDs and other media formats as required.
• Operate a loan service of Government-owned equipment within the conference center for Government use.
• Assist customers and AV vendors with logistics.
• Support AV and VTC administration.
• Provide technical support for all AV equipment in the conference center.

Minimum Requirements

• Ability to obtain and maintain a Public Trust Clearance.
• At least 2 years of experience with configuring and running live events, including establishing sight lines, microphone deployment, and presenter support.
• Experience with technical installation of audiovisual systems, site preparation, or design/build integration.
• Supporting WebEx, MS Teams, and other video platforms.
• Hardware experience with Automated conference rooms (e.g., Crestron, QSC, Shure).
• Troubleshooting skills to resolve issues promptly.
• Ability to communicate technical information effectively to clients.
• Awareness of emerging technologies and willingness to learn new platforms.
• Excellent client management and communication skills.
• Ability to work collaboratively with team members.

Preferred Qualifications

• Certified Technology Specialist (CTS).

Position Details

Schedule: Monday to Friday, 8-hour shifts (7am to 6pm EST).

This is a full-time role with competitive salary based on experience. Benefits include medical, dental, flexible spending, PTO, holidays, and 401(k).

Equal Opportunity Employer.