Conference Services Manager

Crockett Hotel; Charleston (SC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

PTO exchange

Medical benefits

Maternity/paternity leave

Pet insurance

401k

Student loan repayment

Job summary

Makeready LLC's Emeline in Charleston seeks a Conference Services Manager to orchestrate events from planning to execution, coordinating sales, banquets, and operations. You will supervise staff, conduct client tours, and ensure seamless experiences for every meeting.

This role emphasizes guest-centered service, team collaboration, and the ability to manage multiple events across departments within Makeready's hospitality portfolio.

Qualifications

• Prior Conference Services experience required.
• Ability to supervise others and coordinate across departments.
• Strong communication and organizational skills.

Responsibilities

• Conduct client tours of spaces.
• Create banquet event orders for events.
• Work closely with banquet department on operations and event execution.
• Monitor group room blocks and generate detailed resumes for operating departments.
• Maintain detailed accounts and communications of contracts, event orders, and invoices.
• Lead and supervise conference services team to deliver events.

Skills

Effective communication

Team supervision

Event coordination

Attention to detail

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Conference Services Manager

Full Time Emeline, Charleston, SC, US

2 days ago Requisition ID: 6689

Traveled, compelling, authentic. Emeline offers innovative dining, cozy gathering places, curated retail, classic event space and gracious guest rooms - marked by layers of experience, thoughtful surprises and an unmistakable sense of place.

This individual takes pride when orchestrating an event. The ultimate liaison, a Conference Services Manager is able to pull together all the pieces and departments necessary to execute a successful and memorable event. They are comfortable supporting, managing, and supervising others. This individual is a true visionary who can see the big picture and has the knowledge and experience to take something from pen and paper to reality.

Requested Tasks

• Conduct client tours of spaces
• Create detailed banquet event orders for execution of events
• Work closely with banquet department on operations and event execution
• Monitor group room blocks and pick up, generate detailed resumes for operating departments
• Maintain detailed accounts and communications of contracts, event orders, and invoices
• Prior Conference Services experience required
• Guest-first mentality; approachable, personable, professional
• Thorough understanding of the property and amenities; work with sales teams on current promotions and packages, as needed
• Effective communication skills across multiple teams
• Organized and effective

As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.

We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.

Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.