Conference Services Manager

Emeline; Charleston (SC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO / PTO exchange

401k

Dependent care matching

Student loan repayment

Job summary

Emeline in Charleston, SC seeks a Conference Services Manager to oversee planning and execution of events with a guest-first approach. You will coordinate spaces, create detailed event orders, and partner with banquet and sales teams to ensure flawless delivery.

The role requires seasoned conference services experience, strong leadership, and clear communication across departments to produce memorable events at our properties.

Qualifications

• Prior conference services experience is required.
• Strong communication across multiple teams is essential.
• Guest-first mentality and professional demeanor expected.

Responsibilities

• Conduct client tours of spaces
• Create detailed banquet event orders for execution of events
• Work closely with banquet department on operations and event execution
• Monitor group room blocks and pick up; generate detailed resumes for operating departments
• Maintain detailed accounts and communications of contracts, event orders, and invoices
• Prior conference services experience required
• Guest-first mentality; approachable, personable, professional
• Thorough understanding of the property and amenities; work with sales teams on current promotions and packages, as needed
• Effective communication skills across multiple teams
• Organized and effective

Skills

Event coordination

Team leadership

Client communication

Operations planning

Job description

Conference Services Manager

Full Time Emeline, Charleston, SC, US

Traveled, compelling, authentic. Emeline offers innovative dining, cozy gathering places, curated retail, classic event space and gracious guest rooms - marked by layers of experience, thoughtful surprises and an unmistakable sense of place.

This individual takes pride when orchestrating an event. The ultimate liaison, a Conference Services Manager is able to pull together all the pieces and departments necessary to execute a successful and memorable event. They are comfortable supporting, managing, and supervising others. This individual is a true visionary who can see the big picture and has the knowledge and experience to take something from pen and paper to reality.

Responsibilities

• Conduct client tours of spaces
• Create detailed banquet event orders for execution of events
• Work closely with banquet department on operations and event execution
• Monitor group room blocks and pick up; generate detailed resumes for operating departments
• Maintain detailed accounts and communications of contracts, event orders, and invoices
• Prior conference services experience required
• Guest-first mentality; approachable, personable, professional
• Thorough understanding of the property and amenities; work with sales teams on current promotions and packages, as needed
• Effective communication skills across multiple teams
• Organized and effective

As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.

We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.

Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.