Conference Services Coordinator

The Goodkind Group, LLC; New York (NY); On-site; USD 22,041 - 33,062; Part time

Job summary

The Goodkind Group, LLC in New York, NY seeks a conference services temp to greet clients, manage visitor badges, and route calls for attorneys and staff. You will set up conference calls, confirm details by email, and coordinate room bookings to ensure successful meetings.

Ideal candidates have 3–5 years in receptionist or client service roles, strong communication, and proficiency with Outlook, Word, and Excel. Evening and weekend flexibility is a plus.

Qualifications

• 3–5 years receptionist or client/customer service experience
• Law firm experience preferred
• Proficient with Microsoft Outlook, Word and Excel
• Knowledge of Audio/Visual equipment
• Ability to operate a switchboard (or multi-line system)
• Professional and service-oriented demeanor

Responsibilities

• Greet clients and visitors
• Print visitor badges and announce visitors
• Answer inquiries from clients and attorneys promptly
• Set up conference calls with teleconferencing and email confirmations
• Handle meeting room bookings using the reservation system
• Confirm conference room meetings by email and follow up as needed
• Coordinate requests with internal support departments (Food Service, Maintenance)
• Perform floor checks and ensure rooms are prepared with equipment and amenities

Skills

Professionalism

Communication skills

Attention to detail

Team player

Time management

Flexibility

On-call availability

Overtime

Education

High school diploma

Some college

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Audio/Visual equipment

Switchboard operation

Job description

Conference services temp, 12:00 pm - 8:00 pm Monday to Friday

Responsibilities:

• Greet all clients and visitors
• Print out visitor badges and announce visitors
• Ensure all incoming calls from clients and attorneys are answered promptly
• Set up conference calls with teleconferencing vendor and send email confirmations upon proofing to h
• Handle meeting room bookings, utilizing the reservation sys
• Confirm conference room meetings via email and follow up as necessary prior to the meeting or event to ensure details are accurate
• Communicate requests to the appropriate internal support departments such as Food Service Maintenance & Service and Me
• Perform floor checks and ensure rooms are setup correctly with proper equipment and amenities, prior to the start of meetings

Qualifications

• Candidate must be professional and service-oriented, collegial and able to work effectively with attorneys, staff and vendors at all professional
• Excellent communication skills, both verbal and written
• Strong attention to detail, organizational, time management, and prioritization skills
• Team player with the ability to also work independently, meet multiple deadlines and respond well to change
• Ability to maintain a professional and composed demeanor at all
• Flexibility to work overtime, including evenings and occasional weekends
• Availability for Holiday and on-call coverage on a rotating
• Some light lifting (20-30 pounds) may be involved

Education and/or Experience

High School diploma or equivalent required, some college

• 3-5 years Receptionist, Hotel Concierge, Airline, or other client/customer service industry experience
• Law Firm experience
• Proficient with Microsoft Outlook, Word and Excel
• Have some knowledge of Audio and Visual equipment
• Ability to operate a switchboard (or multi-line system)