Conference Operations Coordinator

Institute of Electrical and Electronics Engineers, Inc.; Piscataway Township (NJ); On-site; USD 42,000 - 65,000; Full time

Job summary

The Institute of Electrical and Electronics Engineers, Inc. is seeking a Temporary Administrator, Conference Operations to support IEEE Conferences, Events & Experiences (CEE).

You will process conference applications, MOUs, publications, and respond to customer inquiries in a timely and accurate manner. You will liaise with conference organizers, IEEE organizational units, staff and volunteers to ensure adherence to policies and standards, operate independently in a deadline-driven environment,

Qualifications

• Experience processing conference applications and MOUs.
• Experience handling conference publications.
• Ability to work independently in a deadline-driven environment.

Responsibilities

• Conference Organizer/OU Support Operations: Accepts submitted conference applications and reviews data for policy compliance.
• Engages with conference organizers, submitters, sponsors and stakeholders to ensure proper submission.
• Consults with CRM Manager to align with customer priorities.
• Management of Conference Sponsorship Approval and MOUs: process MOUs, manage sponsorship workflows in line with IEEE standards.
• Review of all conference sponsors to ensure compliance with policies and prepare approvals and agreements.
• Work in conference database, review history and sponsor needs for accurate MOUs.
• Publication Processing: main contact for assigned publications, resolving issues, and publishing into IEEE Xplore.
• Accept and review submitted forms, catalog information, and manage conference content after events.
• Educate organizers on electronic publishing requirements and content submission to IEEE Xplore.
• Receipt of conference content, conduct quality checks, and ensure compliance with laws and internal controls.
• Customer Facing: provide accurate, timely responses and route requests to subject matter experts.
• Provide recommendations to revise processes and technology to improve conference operations.
• Other Responsibilities: support CEE team activities and research in response to inquiries and enhance customer experience.

Skills

Conference operations

Customer service

Data entry

Policy compliance

Job description

The Institute of Electrical and Electronics Engineers, Inc. is seeking a Temporary Administrator, Conference Operations to support IEEE Conferences, Events & Experiences (CEE).

You will process conference applications, MOUs, publications, and respond to customer inquiries in a timely and accurate manner. You will liaise with conference organizers, IEEE organizational units, staff and volunteers to ensure adherence to policies and standards, operate independently in a deadline-driven environment,